Job Details
Now Hiring | Logistics Customer Service | $21-24/hr. | 833158
2026-02-22 Helpmates Santa Fe Springs,CA
Description:
The ideal candidate for this role will have:
This position is on-site in Santa Fe Springs, CA, and offers a full-time schedule.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Specialist in Santa Fe Springs, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.
Job Description
Elevate Your Career as a Logistics Customer Service - Urgently Hiring Customer Service Specialist in Santa Fe Springs!
Job Title: Customer Service Specialist
Pay: $21 - $24 per hour
Hours: Full-time
Start Date: ASAP
Looking for a dynamic work environment where you can make a meaningful impact? Join a fast-paced team dedicated to excellence as a Customer Service Specialist with experience within a logistics/3PL in Santa Fe Springs, CA, and help elevate the customer experience every day.
As a Logistics Customer Service Specialist, you'll play a key role in supporting customer accounts, ensuring smooth order processing, and coordinating timely shipments. You'll collaborate closely with various teams to deliver exceptional service and contribute to overall team success.
What You'll Do:
As a Logistics Customer Service Specialist, you will be responsible for:
- Serving as the primary point of contact for customer accounts, providing timely order status updates and resolving issues promptly.
- Processing and confirming sales orders accurately and within deadlines.
- Coordinating shipping details, order modifications, and delivery timelines across multiple departments.
- Communicating with Quality and Operations teams regarding shipment release timing.
- Maintaining customer and order records in NetSuite, CRM, and internal systems efficiently.
- Preparing and distributing shipping details, pre-ship packets, and open order reports using Excel.
- Supporting customer meetings by providing updates on open orders, timelines, and inventory.
- Assisting with outbound shipments, including research & development (R&D) and lab samples via FedEx or DHL.
- Communicating confidently with customers through various platforms including phone, email, and video calls (Teams, Zoom, Google Meet).
The ideal candidate for this role will have:
- A high school diploma or equivalent (college degree preferred).
- A minimum of 2 years experience in an office or Logistics/3PL customer service environment.
- Strong proficiency in Microsoft Office, particularly Excel.
- Excellent communication, organization, and problem-solving skills.
- The ability to manage changing priorities with accuracy and attention to detail.
- Bilingual proficiency in English and Spanish is a plus.
- Flexible hours allow for a better work-life balance.
- Career growth opportunities within a supportive team culture.
- Enjoy competitive pay alongside great benefits.
- Access to affordable health and prescription coverage without a waiting period for permanent hires.
- Retirement plan options: 401k/Pension available.
This position is on-site in Santa Fe Springs, CA, and offers a full-time schedule.
Ready to Take the Next Step?
If you're ready to start a rewarding career as a Customer Service Specialist in Santa Fe Springs, apply today or contact our recruiting team to learn more. Don't wait, we're hiring now!
Let our local Helpmates recruiters help you reach your career goals.
At Helpmates, we do the hard work and don't stop until you're hired! We specialize in connecting job seekers with opportunities that fit their skills and career goals. Whether you're looking to grow in your current field or explore a new path, we're here to help you every step of the way.
Discover more about:
- Job opportunities in your area
- Why professionals trust Helpmates for their job search
- Tips and resources to stand out in today's job market
Find your nearest Helpmates' office to easily and quickly connect with us.
Protect Yourself from Job Scams
We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Helpmates provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Helpmates will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.