Job Details

Call Center Dispatcher | Day Shift

Job Category: Corporate

Requisition Number: CUSTO002893

Posted: February 9, 2026

Full-Time

On-site

Corona, CA 92883, USA

Description

Answer inbound calls promptly and professionally.

Provide accurate information on products, services, locations, and roadside assistance availability.

Record customer requests and details accurately in the company's system.

Coordinate with service locations and dispatch teams to ensure timely response to customer needs.

Maintain a courteous and professional demeanor in all customer interactions.

Handle multiple inquiries simultaneously while maintaining attention to detail.

Uphold company standards, policies, and procedures.

Schedule Requirements

10 a.m. to 7 p.m. Monday to Wednesday or Wednesday to Friday; 6 a.m. to 5 p.m. Saturday and Sunday.

Skills / Education / Requirements

Must be at least 18 years of age.

Must pass a pre-employment drug screen.

High school diploma or GED required.

Typing speed of at least 40 words per minute.

Excellent verbal communication and customer service skills.

Ability to multi-task and work in a high-paced environment.

Basic computer skills; experience with call center or dispatch systems preferred.

Benefits (Full-Time Employees)

Great Pay

401(k) with Company Match

Health Insurance

Dental, Vision, and Life Insurance

Paid Time Off

Career Growth Opportunities

Why Join Southern Tire Mart?

#1 North America Commercial Tire Dealer since 2012

#1 Truck Retreader in North America since 2007

#1 Commercial Tire Dealer in the U.S. since 2008

Work with an industry leader known for service excellence and employee care