Job Details

FSSI has been a trusted leader in document outsourcing and communication solutions for over 45 years. We provide tailored print and mail solutions for a wide range of Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.

We are currently looking for a full-time Mail Inserter (Custom Insert Operator) to join our team in Santa Ana, CA. This position is responsible for manually preparing custom mailing orders by folding and inserting confidential documentation into envelopes or packages by hand, following specific work order instructions. Our ideal candidate is detail-oriented, accountable and enjoys working in a fast-paced deadline-driven environment.

Full-time Schedule: Monday – Friday, 1:30 pm – 10:00 pm. Overtime is scheduled as needed, and could require coming in earlier, staying later, and/or working a weekend shift during high-volume production cycles.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Fold and insert documents according to specific checklist instructions for each job order. Attention to detail is crucial to ensure documents are inserted correctly.
• Review and check the quality of documents based on checklist instructions. Report any errors to shift leads.
• Scan each piece of mail to ensure all expected counts of each job are met.
• Deliver completed work to QA for sign off.
• Assist the department with additional work, as needed and/or requested.
• Flexibility in work schedule is required on a recurring basis. This includes but is not limited to frequently working 10 or more hours per day and at least one Saturday shift a month.

Requirements

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• High School Diploma or equivalent preferred.
• Strong time management, organizational and attention-to-detail skills required.
• Must have experience working in a fast-paced production or manufacturing environment.
• Experience that involves handling confidential documentation is preferred.
• Mail Inserting experience is a plus.
• Must demonstrate the ability to multitask and prioritize accordingly.
• Flexibility in work schedule to work overtime when needed is required.

PHYSICAL REQUIREMENTS

This position is sitting for long periods. Frequently required to use hands and/or fingers to grasp, handle or feel; reach with hands and arms; and talk or hear. Occasionally required to stand and walk. Frequently required to lift and/or move up to 40 pounds independently. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments.

Benefits

FSSI offers its employees competitive pay and benefits with opportunities for growth and advancement. Benefits include (subject to eligibility and plan terms):

• 401(k) & Roth
• Participation in Employee Stock Ownership Plan
• Medical, Dental, and Vision Insurance coverage
• Life Insurance provided, and voluntary additional life insurance options
• Paid holidays
• Paid sick leave
• Vacation time
• Employee Assistance Program
• Additional perks and employee programs

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex or gender, national origin, disability, or status as a protected veteran.

Hiring Pay Range (hourly paid): $17.00