Job Details

Overview

Under management direction, using discretion, and independent judgment, this individual will be responsible for performing receptionist as well as various general office duties.

Essential Duties and Responsibilities:

• Maintain a professional demeanor, over the phone and in person, at all times with all internal and external customers (visitors, vendors, employees, management, etc.)
• Answer the main business phone line
• Interpret (English/Spanish speaking) calls and redirect them to the appropriate department and or person
• Greet all visitors, customers, and vendors in the front lobby with professionalism
• Coordinate lunch as needed for meetings and special occasions
• Manage outgoing and incoming US Postal regular and certified mail
• Distributes all mail, packages, or faxes
• Prepare monthly customer statements and invoices for US mail
• Create shipping labels for all customer tire returns
• Create office shipment labels via UPS/FedEx
• Drop off mail and UPS packages at the end of the day as needed
• Reply to all emails daily
• Maintain working operation of Pitney Bowes and front desk fax machine
• Maintain office supply closet and coordinate when supplies need replenishment
• Ship supplies to drivers as needed
• Manage (print, sort, distribute) electronic correspondence from AP Inbox
• Maintain well organized customer and vendor payable files including weekly filing of paid customer and vendor invoices
• Additional support of payable functions such as data entry of payable transactions into ERP as needed
• Backup support to Sales Cashier including duties of collecting payments from customers, billing, and reporting
• Performs other duties that may be assigned by management

Qualifications & Competencies

Education/Work Experience:

• High School Diploma or GED required
• Associates or college degree preferred
• Requires excellent verbal and written communication skills, and an even-toned disposition
• Organizational skills Excellent attention-to-detail
• Ability to research documents and use Company information systems applications
• Ability to work well with internal and external contacts resolving issues immediately and thoroughly or escalating them as needed
• Ability to work well under pressure, with many interruptions and multiple demands
• Ability to read and interpret general business writing and to write routine reports, business correspondence, and email correspondence
• Bilingual English/Spanish required
• PC Literate with basic knowledge of Microsoft Office products; usual office equipment including calculator, telephone, fax, computer, and copier
• Ability to work independently and collaborate with others
• Must adhere to all safety policies and practice safe work habits
• Must be able to work overtime and flexible schedule as needed (including Saturdays)

Certificates/Licenses:

• Valid Driver's License, Class C license preferred. Willingness to drive own vehicle occasionally on company business

Equal Opportunity Employer:

Lakin Tire West, LLC. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, disability, protected veteran status, relationship, or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.