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Payroll Learning Specialist

  2026-02-05     Ensign Services     San Juan Capistrano,CA  
Description:

Payroll Learning Specialist

About the Company:
Ensign Services, Inc. ("ESI") is a subsidiary of The Ensign Group, Inc. whose affiliated entities are considered national leaders in the fast-growing post-acute care industry. ESI provides service and support to over 361 facilities in the long-term care continuum that employ over 55,000 employees.

ESI is known as the "Service Center" and provides the facilities and leaders it serves with "back-office" support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. This structure allows the onsite leaders and caregivers to focus on day-to-day care and operational issues in their individual operations. What sets ESI apart from other companies is the quality of our most valuable resource - our people.

We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership ("CAPLICO") seriously. We want an individual in this role who will demonstrate these values through actions and words.

About the Opportunity:

The Payroll Learning Specialist is responsible for designing, delivering, and maintaining a comprehensive Payroll Learning Platform-a centralized resource for standardized training on payroll processes, compliance, and systems (including Workday, ADP, and DailyPay). This platform ensures payroll operations are consistent, accurate, timely, and optimized across the organization.

Leveraging this tool, you will lead efforts to train staff on policies, procedures, payroll rules, and essential compliance and operational practices. In this role, you will create complex instructional curriculums and related materials then assist in managing training programs and help guide team members through complex payroll topics and operational procedures. This is a highly collaborative position, partnering closely with the Field Support Specialist (FSS) team and other payroll leaders to create and refine a learning platform that supports our continued growth and success.

This position reports directly to the Payroll Operations Manager.

Duties and Responsibilities:

  • Lead the requirements and design of the Payroll Learning platform - a comprehensive solution that includes partnership with internal payroll team, stakeholders and HR/Payroll Rep (field).
  • Create courses, webinars, and documentation for payroll fundamentals and advanced topics to support learning populations: Payroll resource, HR/payroll representatives.
  • Provides training to key audiences:
    • Payroll Resources - Teach staff on updates/changes/enhancements to current systems, procedures and regulatory/compliance updates.
    • Payroll Field Trainer(s) - Teach and guide internal training staff that support the HR/Payroll Representatives on updates/changes/enhancements to current systems and procedures using the Payroll Learning platform.
  • Manage and administer systems, tools, technology that support the payroll learning platform (Payroll portal, Sharepoint, LMS/Relias, Workday, Other).
  • Work with other departments, such as BSA(Business Systems Analysts and Leaders), Human Resources and Finance to achieve collaboration on building/maintaining the Payroll Learning platform.
  • Acquisition Support:
    • Periodically provides transition support for newly acquired facilities - assists in helping define payroll cutover training needs and for certain acquisitions.
    • Provides occasional onsite kickoff and focused training to help facilities ramp up to the Payroll Learning platform as needed.
  • Maintain the highest level of confidentiality regarding employee information.
  • Assist with special projects as assigned.
Qualifications:
  • High School Diploma is required; College Degree is preferred.
  • A minimum of 4 years of progressively responsible payroll experience, with demonstrated experience in communicating across multiple levels in an organization.
  • Workday Payroll experience is required.
  • Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) is often preferred.
  • ADP Wage Payment, Tax and Garnishment processing is preferred,
  • Proficiency with payroll software (e.g., ADP, Paychex, or Workday), HRIS systems, and Microsoft Office Suite, especially Excel.
  • Proven ability to design, lead, and successfully deliver projects while maintaining clear, professional communication.
  • Ability to analyze complex regulatory or company policy information and translate effectively into the Payroll Learning platform - which includes creating content tailored to respective audiences (Payroll Resources and HR Payroll Reps).
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Meticulous attention to detail to ensure the accuracy of payroll data.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies and procedures, etc., that are necessary for providing sound accounting techniques.
  • Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
  • Strong analytical and problem-solving abilities to identify and resolve issues.
  • Proven ability to lead, motivate, and develop a team.
  • Excellent organizational and time management skills to meet tight payroll deadlines.
  • Excellent written and verbal communication skills to interact with employees, management, and external agencies.
  • A high degree of discretion and integrity when handling sensitive employee and financial information.
  • Must be able to read, write, speak, and comprehend English; proficiency in Spanish is preferred.
Additional Information:
  • Location: Onsite at our Service Center in San Juan Capistrano. CA.
  • Salary: $29.80 - $32.70 DOE
  • Pre-employment criminal background screening required.


What We Offer:
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee's professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com.

Ensign Services, Inc. is an Equal Opportunity Employer.

Job ID 1187


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