Job Details

Artemis Healthcare Partners is seeking a dedicated and passionate professional to join our client's team!

Position Name: Call Center Supervisor

Location: Costa Mesa, CA

Employment Type: Direct-Hire & Permanent

Setting: Call Center

Pay: $75,000-$80,000 (With Bonus Plan)

Shift: Monday-Friday 8am-5pm | Full-Time

Qualifications:

Required:

- Must have a minimum of three years' experience in an in-bound sales call center environment, including two or more years in a leadership role, with a proven track record of for driving individual and team performance in meeting revenue goals

- Proven experience in hiring, retaining and developing high performing staff

- Strong track record of achieving and exceeding sales targets in a team-based environment

- High school diploma required; college degree preferred

Job Summary:

- Lead the recruitment process for hiring highly qualified and motivated team members.

- Implement strategies to enhance employee tenure and job satisfaction, fostering a culture of growth and stability.

- Set and manage individual and team goals, in support of achieving departmental sales goals and KPIs, ensuring alignment with broader organizational objectives.

- Work closely with the sales trainer to ensure employees fully adopt training programs and show consistent measurable progress in achieving their goals.

- Actively participate in the leadership of the department, contributing to strategies for revenue growth, increased bookings, and employee retention.

Benefits:

- Health, Dental, and Vision Insurance

- 401k Retirement Plan

- Flexible Spending Account (FSA) & Health Savings Account (HSA)

- Paid Time Off, Vacation, Paid Holidays

- Life & Supplemental Life Insurance

- Disability Insurance, FMLA

Apply Today!

You may also email your updated resume (include Position Name & Location):

...@artemissp.com

Apply Today!

You may also email your updated resume (include Position Name & Location):

...@artemissp.com or schedule your Prescreen Call directly: