Job Details

Home Care Scheduler - Hybrid Remote

Healthy at Home Caregivers | Dana Point, CA Full-Time | $21.00 - $24.00 per hour Expected Hours: 40 per week
Healthy at Home Caregivers is growing, and we're seeking a bilingual (Spanish/English) Home Care Scheduler to join our compassionate and mission-driven team. In this hybrid role, you'll play a vital part in ensuring our clients receive timely, high-quality non-medical care in the comfort of their homes. This position is ideal for someone who thrives in a fast-paced environment, is passionate about helping others, and is committed to our values of integrity, dignity, and excellence in caregiving.

Key Responsibilities:

• Coordinate, assign, and confirm caregiver schedules to meet client needs across Orange County and surrounding areas.
• Maintain accurate, real-time schedules in our scheduling software system, ensuring all updates are clearly communicated.
• Verify caregiver and client attendance, resolving any callouts, delays, or issues promptly and professionally.
• Develop strong, supportive relationships with caregivers, clients, and family members to foster trust and reliability.
• Accurately document notes, communications, and incidents in our care coordination system.
• Communicate schedule changes, holiday and vacation coverage, and weekend assignments clearly to all stakeholders.
• Collaborate with the Care Management team to ensure timely care and compliance with client care plans.
• Follow all internal guidelines, HIPAA, and state compliance standards set by Healthy at Home Caregivers.
• Deliver excellent customer service through effective phone communication, email responses, and follow-ups.
• Support daily staffing operations and contribute to a team culture focused on compassion and growth.
• Perform additional administrative and scheduling tasks as assigned by management.

• Experience in Scheduling / Staffing for Homecare / Home health. Required (Minimum 2 years)
• Fluency in Spanish and English (Preferred)
• Proficiency in using scheduling, CRM, or care coordination software systems
• Strong problem-solving skills with a calm and empathetic communication style
• Ability to work independently, take initiative, and stay focused under pressure
• Comfortable operating in a fast-paced, high-demand environment while maintaining attention to detail
• Committed to our mission of helping seniors and vulnerable individuals remain safe and supported at home

• Hourly Rate: $21.00 - $26.00 based on experience
• Schedule: Monday to Friday | 8-hour shifts | Hybrid flexibility
• Perks:
  • 401(k) plan
  • Health insurance
  • Paid time off
  • Paid sick time
  • Supportive, growth-minded team culture