Job Details

We are a veterinarian-owned, non-corporate practice, run and operated by Dr. Raven Marshall. We are seeking a compassionate, reliable Veterinary Technician/Assistant to join our team. This role involves both front-of-house and back-of-house responsibilities, supporting patient care from intake through discharge. The ideal candidate is comfortable handling animals, communicating with clients, and assisting with medical procedures while maintaining a positive, team-oriented attitude.

Key Responsibilities

Patient Intake & Medical Support

• Check in patients and obtain accurate medical histories
• Assist veterinarians during exams and procedures
• Safely restrain patients for examinations, treatments, and diagnostics
• Collect samples including blood, urine, fecal, and other diagnostic specimens
• Administer vaccines when applicable and in accordance with state regulations and clinic protocols
• Perform routine procedures such as anal gland expressions and nail trims ("pedicures")

Laboratory & Technical Duties

• Operate and maintain in-house laboratory equipment
• Prepare and process diagnostic samples
• Assist with anesthesia monitoring (experience preferred)
• Maintain accurate medical records and documentation

Client Communication & Education

• Communicate clearly and compassionately with clients in person and over the phone
• Educate clients on post-visit care, medications, and preventive health
• Discharge patients and review instructions to ensure client understanding
• Provide excellent customer service and support clinic workflow

Cross-Training & Clinic Support

• Cross-trained to assist at the front desk and in the treatment area
• Support scheduling, phone calls, and basic administrative tasks as needed
• Maintain cleanliness and organization of treatment and work areas
• Adhere to clinic protocols, safety procedures, and infection control standards

Qualifications

• Veterinary Technician or Veterinary Assistant experience preferred
• Comfort with animal handling and restraint
• Experience with sample collection and in-house lab equipment
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Anesthesia monitoring experience preferred but not required
• Willingness to cross-train and work collaboratively with the team

Physical Requirements

• Ability to lift and restrain animals safely
• Stand for extended periods and perform repetitive tasks
• Manual dexterity for handling instruments and samples