Job Details

Tricon is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon's culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage.

Job Description

The Corporate Receptionist and Mail Coordinator is a dynamic, professional, and personable individual who provides high-level administrative support while managing the front desk and creating a warm, welcoming environment for all visitors. This dual role requires excellent organizational and communication skills, the ability to handle sensitive information with discretion, and a can-do attitude. The successful candidate will serve as the first point of contact for guests, clients, and team members, as well as manage and coordinate the incoming and outgoing mail and deliveries for the corporate office.

Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

Front Desk & Reception Responsibilities:

• Greet, direct, and announce visitors and guests in a professional and friendly manner.

• Answer questions and provide basic information as needed.

• Maintain security protocols, including issuing and collecting visitor badges and monitoring the visitor logbook.

• Keep the reception area clean, organized, and presentable at all times.

• Order and maintain inventory of office supplies and business cards.

• Ensure Cafés are properly stocked throughout the day.

• Coordinate with cleaning staff and manage minor office maintenance issues.

• Support office moves and reconfigurations as needed.

Mail Coordinator Responsibilities:

• Fully responsible for the processing of corporate mail, including developing process improvements.

• Receive, sort, and distribute incoming mail and deliveries.

• Prepare, package, label and track outgoing mail and deliveries.

• Oversee digital mail and follow-up with individuals assigned to process digital mail.

• Prepare reports, conduct research, and create presentations as needed to provide metrics, visibility and consistency for the mail process.

• Act as a point of contact for the mail process for all stakeholders.

• Complete special projects as assigned.

Qualifications:

• Proven experience in a corporate receptionist role.

• Exceptional organizational and time management skills.

• Strong communication and interpersonal abilities.

• High degree of discretion when handling sensitive and confidential information.

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Ability to adapt to new technologies and systems quickly.

• Detail-oriented with the ability to manage multiple priorities.

• Professional appearance and customer service-focused demeanor.

• Self-starter with a proactive, resourceful, and team-oriented approach.

• Motivated by being efficient, highly productive, delivering top quality, and cost-effective.

Minimum Requirements:

• High school diploma or equivalent; post-secondary education is an asset.

• Excellent verbal and written communication skills.

• Ability to work independently in a fast-paced environment.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.
• Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.
• Occasionally lift, carry, and move up to 10 pounds.
• Vision abilities required by this job include close vision, distance vision, and depth perception

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$47,380.00 - $71,080.00

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.