Job Details

Details:

Job Title
Confidential Front Desk Administrative Assistant

Location
Santa Fe Springs / Cerritos area (on-site)

Pay
$19-$23 per hour, DOE

Schedule
Full-time, Monday-Friday

We are seeking a Human Resources Receptionist to serve as the primary point of entry and first impression for the HQ. This role combines front-desk reception with specialized administrative support for the Human Resources department and plays a critical role in supporting employees, candidates, visitors, vendors, and internal stakeholders.

The Human Resources Receptionist is responsible for managing multiple points of access to the corporate office, handling a high volume of inbound calls, and supporting HR operations such as onboarding, records management, internal communications, and general departmental support. This position requires exceptional professionalism, strong multitasking ability, sound judgment, and the utmost discretion when handling sensitive and confidential information.

This is a high-responsibility, people-facing role well suited for an early-stage, HR-enthusiastic professional who is eager to learn, grow, and build a long-term career in Human Resources.

Responsibilities

Front Desk & Reception Operations

• Serve as the first point of contact for all visitors, employees, candidates, vendors, and solicitors entering the Corporate Headquarters.
• Greet visitors professionally, manage visitor logs, and ensure appropriate access protocols are followed.
• Maintain a clean, organized, and professional reception and lobby area at all times.

Communication & Phone Management

• Answer, screen, and route high-volume incoming calls using professional phone etiquette.
• Serve as a central communication hub for internal and external inquiries, taking accurate messages and directing inquiries appropriately.
• Monitor and manage multiple communication channels simultaneously, including phone, email, and in-person requests.

Human Resources Administrative Support

• Assist the Human Resources team with day-to-day administrative tasks, including filing, data entry, document preparation, and record maintenance.
• Support Human Resources operations across benefits administration, payroll support, talent acquisition, employee administration, and general departmental initiatives, providing assistance as needed and as directed to ensure efficient and compliant HR operations.
• Assist with new hire onboarding, including preparing onboarding materials, coordinating orientations, and supporting paperwork completion.

Records, Data & Compliance

• Maintain accurate electronic and physical employee personnel files in compliance with company policy and applicable regulations.
• Update HR databases and tracking tools as directed, ensuring data accuracy and confidentiality.
• Process sensitive documents with a high level of discretion, integrity, and attention to detail.

Office & Team Support

• Manage incoming and outgoing mail, deliveries, and HR-related correspondence.
• Assist with office supply coordination and internal meeting or event logistics as needed.
• Partner with the Human Resources Manager and HR team on additional projects and administrative initiatives as assigned.

Job Requirements

Minimum Security Clearance:

None

Details:

Qualifications / Knowledge / Critical Skills

• High school diploma or equivalent required; coursework or education in Human Resources, Business Administration, or a related field preferred.
• Prior experience in a receptionist, administrative assistant, customer support, telesales, telemarketing, or call-center environment required; HR exposure strongly preferred.
• Fully bilingual in Spanish and English (read, write, and speak) is required.
• Strong working knowledge of Microsoft Office Suite, including Outlook, Excel, Teams, and Word.
• Demonstrated ability to manage multiple priorities simultaneously in a fast-paced, high-traffic environment.
• Exceptional verbal and written communication skills with a professional, polished demeanor.
• Strong organizational skills with keen attention to detail and follow-through.
• Proven ability to handle confidential and sensitive information with discretion and sound judgment.
• Customer-service oriented mindset with the ability to interact effectively with individuals at all levels of the organization.
• Comfortable working independently while contributing to a collaborative Human Resources team.

Schedule

• Monday through Friday, 8:00 a.m. to 5:00 p.m.
• On-site position at Corporate Headquarters in Cerritos, California

Physical Demands / Environmental Factors

• Primarily office-based work environment located at the main corporate entrance and Human Resources area.
• Regularly required to sit, talk, hear, and use hands to operate standard office equipment including computers, phones, and printers.
• Occasionally required to stand, walk, reach, and lift or move items up to 20 pounds.
• Requires close vision and the ability to focus on computer screens for extended periods.