Job Details

divh2Fiber Installation Technician (Cable Installer)/h2pFiber Installation Technicians (Cable Installers) work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services./ppCompany provides: Vehicle, Gas, Cell Phone, Tablet, Uniform/ppA new service order may include:/pulliConnecting fiber optic jumpers and drops (AERIAL, BURIED AND PLENUM)/liliMay require running of temporary fiber drop in a manner that does not pose a safety hazard to the public/liliSplicing of fiber drop connectors/liliInstallation of ONT and power supplies/liliInstallations may require running or reusing COAX or CAT5 wiring/liliInstallations may require burying CAT5/COAX up to 50 ft./liliVerification of service/li/ulpInternet Service:/pulliInstallation of Internet hubs and routers/liliInstallations may require utilization of MOCA technology/liliInstallations may require running or reusing CAT5 or COAX/liliInstallations may include CAT5 buried drop up to 50ft./liliConfiguration of customer-owned computers/liliEducating customer about Internet access/liliVerification of service/li/ulpIf Video Service is ordered:/pulliInstallations include running COAX cable to TV Boxes/liliRunning CAT5E cable from routers to network interface modules/liliTaking DB loss readings at all splitter points and terminated ends/liliInitializing set up box for activation on fiber network/liliProgramming of remote controls/liliEducating customer on video products and services/li/ulpJob Requirements:/pulliValid state drivers license and non-negligent driving record./liliMeet safety restriction weight limit of 275 lbs./liliAbility to lift and move up to 100 lbs./liliMust be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required./liliMust pass a pre-employment background check and drug/alcohol screen./liliAbility to visually perceive differences in wire and cable colors./liliAbility to complete on-the-job and/or classroom training in order to remain competitive in the telecommunications field./liliAbility to be on call and on standby in relation to the workload./li/ulpSpecial Requirements:/pulliAbility to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above)./liliExperience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems)./liliExperience working with CAT 5 and COAX wiring./liliAbility to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone./liliAbility to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services./liliKnowledge of basic electricity, as it relates to telecommunications (through classes or on-the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohms Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters)./liliWorking knowledge of hand and power tools./liliAbility to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision./liliAbility to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather)./liliWhen working aloft, employees weight and tools combined may not exceed the 280-pound weight limit as specified by the manufacturer./li/ulpPhysical Demands:/pulliWork involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms./liliThe employee is frequently required to walk (10%), sit (5%), climb (10%), balance (5%), stand (15%), stoop (5%), kneel (5%), drive (20%), reach (10%), and smell (5%)./liliSkill in operation of some of the listed tools and equipment; and ability to perform heavy manual tasks for extended periods of time./liliThe employee must frequently push, pull, lift (10%) and/or carry up to 100 pounds and occasionally push, pull, lift and/or carry up to 100 pounds./liliSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus./li/ulpWork Environment:/pulliWhile performing the duties of this job, the employee regularly works in inclement weather conditions./liliThe employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration./liliThe employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock./li/ulpITC Service Group (ITC) is an Equal Opportunity Employer. We do not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law./p/div