Job Details

Job Summary: The Human Resources Generalist is responsible for performing HR-related duties on a professional level and works closely with senior management in supporting employee relations. This position carries out responsibilities in the following functional areas: benefits administration, leave management, employee relations, training, performance management, policy implementation, and employment law compliance.

Ensure that the core values of Camino Health Center - Service, Dignity, Justice, and Excellence - are carried out within daily tasks.

Essential Values-Based Competencies:Demonstrates values-based competencies in line with the four core values that are the foundation of all activities performed by employees in order to achieve the mission of the Camino Health Center.

Dignity: Demonstrates competence in communication and interpersonalrelations

Excellence: Demonstrates competence in continuous improvement, continuous learning, and teamwork/collaboration2

Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change

Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action

Essential Functions:

Employee Relations

• Partners with leadership to lead employee relations counseling, disciplinary support, outplacement counseling, and exit interviewing.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Assists in evaluation of reports, decisions and results of departments in relation to established goals.
• Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department and services performed.
• Coordinates with managers for staff recognition.
• Communicates with staff regarding updates and/or changes related to policies, reviews, and compliance.
• Assists with terminating employees as needed, including terminating accounts and benefits.

• Ensures compliance with federal and state regulations concerning employment.
• Ensures compliance with equal employment opportunity (EEO) requirements and maintains required records, reports, and documentation.
• Manages and ensures compliance with federal and state leave programs, including FMLA, CFRA, ADA, and other protected leaves, with responsibility for documentation, tracking, coordination, and employee communication.
• Administers human resource plans and procedures; leads the development and implementation of policies and procedures; maintains the employee handbook and policies and procedures manual; and ensures legal compliance in human resource areas.
• Administers and supports employee benefit programs, including enrollment, changes, reconciliation, and employee inquiries; maintains accurate benefits records and ensures compliance with applicable benefit regulations.
• Prepares and submits required annual reports, including EEO-1 and Pay Data reporting.
• Manages workers' compensation reporting and serves as the liaison for workers' compensation annual audits.
• Maintains human resource information system records and compiles reports from HR databases and employee files.

• Coordinates needed documentation for new providers and clinic support staff to be fully credentialed and privileged within policy guidelines.
• Ensures completion of ongoing credentialing and privileging renewal files within policy timeframes.
• Provides timely and completed documentation to the Administrative Assistant for inclusion in the Board Committee packets.
• Maintains and updates the Credentialing and Privileging files to ensure the organization is compliant with applicable laws and regulations.
• Communicates appropriately with all providers and caregivers regarding documentation and files needed for any renewed credentials or licenses.
• Assists the Revenue Cycle Manager with supporting documents for payer sources.

• In collaboration with the HR Director and HR Coordinator, assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Prepares and implements training budget; maintains records and reports of expenses.

• Assists with the recruitment and hiring process for all exempt and nonexempt employees, volunteers, temporary employees, contractors, and residents.
• Maintains job applications received; reviews applications to match experience with specific job-related requirements. Responds to calls and/or emails regarding job openings.
• Responsible for conducting new hire orientation, preparing new hire paperwork and benefit enrollment for new hires.

• Assists with payroll processing support in collaboration with the Finance Specialist.
• Assists with benefits reconciliation

• Education: Bachelor's degree in Human Resource Management or a related field.
• Experience / Training: Two years of human resources experience.
• Technical Proficiency: Proficiency with HRIS platforms (e.g., ADP Workforce Now), Microsoft Office and SharePoint, and PDF-based documentation.

• Education: Master's degree in Human Resource Management or a related field.
• Experience / Training: Human resources experience in a health care environment; preferably in a community health center, primary care, or FQHC setting.
• License / Certification: SHRM-CP or SHRM-SCP certification strongly preferred.