Job Details

Summary:
Take a peek into our colleague experience as a Full-time Front Office Host:

What does the role entail?

Front Office Host are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responsible for answering incoming calls to the hotel, and responding to guest inquires. You will be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we would love to hear from you!

Qualifications

Your experience:

• A true desire to exceed our guests' expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of Front Office Host operations preferred.
• Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve preferred.
• Candidates should be extremely detail oriented and organized.
• Flexible Schedule including Weekends, Holidays and Overnight Shifts.
• Must have full-time availability.
• Excellent phone demeanor.
  
  
• Work well handling a high volume of calls.

What You Will Love About Us

• Discount hotel stays for colleagues, friends and family
• Tuition reimbursement
• Uniform provided
• Complimentary parking
• Complimentary meals during work hours
• Hyatt Perks which includes thousands of national and local partners for various discounts.

Wellbeing

"Our purpose is to care for people so they can be their best - and we believe wellbeing is the ultimate realization of our purpose"

• Health, Dental, Vision Insurance eligibility after 30 days of employment.
• 401(k) Retirement plan & Hyatt stock purchase plan.

Development

"Careers at Hyatt don't have to follow a traditional career ladder or path with one pace and following only one direction. Rather, they can be customized and adapted based a colleague's individual circumstances and take the form of a career lattice."

• Learn and Grow: We are committed to the growth of our colleagues and provide a community where diverse individuals explore new ways of thinking and expanding capabilities
• A wide range of development tools through the Hyatt Learning platform for all colleagues
• Ability to cross-train and work within multiple positions that provide the opportunity to grow skills and value as a colleague
• With over 700 Hyatt Hotels and Resorts in the United States, opportunities for internal promotion are abundant.

Qualifications:

• A true desire to exceed our guests expectations to create everlasting experiences.
• Refined verbal and written communication skills.
• Ability to stand for entire shift and walk long distances.
• Ability to lift, push, pull and carry moderate amount of weight.
• Must be able to make quick decisions in tough situations.
• Experience and a thorough understanding of Front Office Host operations preferred.
• Must be proficient in general computer knowledge, including a working knowledge of Opera & Reserve preferred.
• Candidates should be extremely detail oriented and organized.
• Flexible Schedule including Weekends, Holidays and Overnight Shifts.
• Must have full-time availability.

Hyatt's benefit package is designed to care for the wellbeing of you and your family, while providing options that fit your healthcare needs and budget.Hyatt offers health insurance cover (medical, dental, vision, life insurance, disability coverage, etc.), an opportunity to participate in the 401(k) plan that provides a matching contribution. As a valued member of the team at the Hyatt Regency Irvine, you also have the privilege of complimentary parking, 20% discount at hotel Food & Beverage establishments, Employee Meal privileges in our Colleague Dining Area, employee stock purchase plan options, eligible for paid time off/holiday pay/sick days, tuition reimbursement, college savings plan and colleague discount room availability program. As a Hyatt colleague, you have access to a number of discounts.