Job Details

Order Management Specialist I needed for a manufacturing company in Irvine, CA!

Direct Hire Opportunity

Pay: $27-$33/hr. with a 15% bonus opportunity

Schedule: In person M-F 7am or 8am start

Summary

The Order Management Specialist I processes customer orders accurately and supports timely fulfillment by coordinating with internal teams. This role ensures all order activity is documented in CRM systems and helps resolve basic order issues.

Key Responsibilities

• Process and manage customer orders in SAP
• Track all customer interactions in Microsoft Dynamics CRM
• Verify pricing, availability, and delivery timelines
• Communicate order confirmations, updates, and basic inquiries
• Coordinate with sales, logistics, and warehouse teams
• Identify and escalate order discrepancies or delays
• Maintain accurate order records and documentation
• Assist with order-related reporting as needed

Qualifications

• High school diploma or equivalent (Associate's degree preferred)
• 0–2 years of experience in order processing, customer service, or related roles
• Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and Dynamics CRM
• Strong attention to detail, organization, and multitasking skills
• Clear written and verbal communication skills
• Familiarity with ERP systems (SAP preferred)

Work Environment

• On-site, office-based role
• Standard business hours with flexibility during peak periods
• Regular use of computers and office equipment