Job Details

Salary : $71,292.00 - $86,664.00 Annually
Location : City Hall 12700 Norwalk Blvd., CA
Job Type: Full-Time (Non-Union / Unrepresented)
Job Number: 26-39JS/ML
Department: Administration
Opening Date: 01/05/2026
Closing Date: 1/26/2026 6:00 PM Pacific
Max Number of Applicants: 50

The City reserves the right to limit the applications
considered for the first 50 applicants.
This recruitment may close at any time; apply immediately.

The City of Norwalk is seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive administrative support. The Executive Assistant provides a variety of administrative and clerical support to the Mayor and members of the City Council; provides information on City activities/programs to members of the public; performs related duties as required.
The Executive Assistant plays a vital role that involves managing the City Manager's office operations, coordinating communication with the City Council, and assisting in the execution of city initiatives. The ideal candidate will have proven experience as an executive assistant or similar administrative role, preferably within a governmental or municipal environment. Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software, and the ability to maintain discretion and confidentiality in handling sensitive information.

Essential Duties
Essential duties include, but are not limited to, the following:

Receives various inquiries and complaints on behalf of the City Council; advises Council members of communications received, or responds to callers in accordance with policy guidelines; drafts correspondence in observance of established practice or as directed by Council members; maintains files and may follow up to ensure that parties expressing concerns to the Council members have received a response.

Arranges for transportation and accommodations for Mayor and City Council members when required to be out of town on City business; compiles background material for conferences and meetings; prepares claims for travel expense for Mayor and Council members; orders materials and supplies; processes accounting warrants, requests and invoices.

Maintains the Council member's calendars; coordinates with parties requesting appointments with the Council members; confers with the Council members as to their availability and interest in attending events and participating in meetings; prepares weekly calendar for Council members and Commissioners of events upcoming for a two week period.

Screens telephone and office callers by furnishing the information requested, taking messages, referring the caller, or when appropriate, resolving the problem or complaint.
Working from indication of objective to be achieved, general directions, or copy, types and/or composes correspondence and other material requested by the Mayor or City Council members; distributes materials pursuant to established procedure or as directed; maintains files for Council members.
Provides information to the City Manager and management staff on matters relating to Council, such as, budget preparation.
At any Council member's request, attends meetings with individuals or organizations to take minutes for Council member's record.
Serves as Council members' liaison to commissioners and to organizations, such as, Contract Cities, Rio Hondo Home, Private Industry Council, etc.
Takes dictation from the Mayor or City Council members as required.
Provides secretarial support for the Administration Department secretaries during peak periods, vacations and illnesses.

Qualification Guidelines
Knowledge of: secretarial/clerical procedures, techniques, filing systems, and office equipment commonly used in secretarial work, including dictaphones, computers, calculators, and copiers; basic principles and techniques utilized in the field of public relations.
Skill in: typing, which permits a corrected speed of 60 wpm; taking dictation at a rate of 90 wpm.
Ability to: deal effectively and courteously with people from varied socio-economic groups; communicate both orally and in writing, in the English language using correct grammar, punctuation, and spelling; prioritize, schedule, coordinate, and organize tasks. Ability to work under minimal supervision and quickly learn office procedures. Ability to speak Spanish is desirable.
Education and/or Experience
Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary. Example combinations include: Completion of a four-year college curriculum in public or business administration, or a related field; and three years of responsible secretarial experience involving highly sensitive administrative responsibilities and interaction with the public.

Required Licenses and Certificates

Depending on the assignment, possession of, or the ability to obtain, an appropriate California driver's license and a satisfactory driving record may be required.

Supplemental Information
PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands

While performing the duties of this job, an incumbent is regularly required to use hands to finger, grasp, feel, use repetitive motions in order to operate office equipment. Incumbents are frequently required to sit, talk and hear. Incumbents are occasionally required to stand, walk, stoop, kneel, crouch or reach, and to lift up to 25 pounds.
Incumbents perform sedentary work. Specific vision abilities required by these positions are those required to perform office machine operations.
Work Environment

Incumbents are not substantially exposed to adverse environmental conditions.
SELECTION PROCESS

Apply online at Employment application and supplemental questions must be completed. Resumes will not be accepted in lieu of a City application. Applicant must be specific in describing qualifications for this position on application. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application. Faxed materials or postmarks will not be accepted. Applications will be screened in relation to the criteria outlined in the job announcement. Candidates with qualifications that best relate to the position will be invited to participate in the selection process. Possession of the minimum qualifications does not ensure continuation in the selection process. The selection process will include an oral interview and other testing processes designed to predict successful job performance.

The City provides preference to military veterans under consideration for initial employment. To claim veteran's preference an applicant must submit their most recent DD214 form. An eligible veteran is one who has served in the United States armed forces and who has received an honorable discharge.

Reasonable accommodations for applicants with disabilities may be requested by calling the Department of Human Resources at least three (3) business days prior to the scheduled examination/interview date. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

The City of Norwalk, in compliance with all applicable Federal and State laws, does not discriminate on the basis of race, color, national origin, ancestry, marital status, age, religion, disability, sex, or sexual orientation in its employment actions, policies, procedures or practices.
BENEFITS FOR CONFIDENTIAL PROFESSIONAL EMPLOYEES
Retirement: The City contracts with the California Public Employees' Retirement System (CalPERS) as follows:

Classic Members: Members with a break in service less than six months will be enrolled in the 2% @ 55 retirement plan formula and pay 7% of their reportable compensation (employee contribution).

PEPRA Members: New or returning members with a break in service greater than six months will be enrolled into the 2% @ 62 retirement plan formula and pay 50% of the "normal costs" (currently 8.5%).

CalPERS will consider prior service at a reciprocal retirement system when determining the benefit formula.

Employee Assistance Program: An Employee Assistance Program (EAP) is available to help employees and their families experiencing personal problems. For more information, contact the Department of Human Resources.

Paid Holidays: The City currently observes ten holidays plus two floating holidays.

Professional Leave: The position is exempt from overtime. Instead of overtime, employees will be granted 16 hours of Professional Time and may accrue professional time at a straight time up to 104 hours per year.

Vacation Leave: 80 hours per year after one year, 120 hours per year after completion of five years, and 160 hours per year after ten years or more.

Sick Leave: Credit for sick leave with pay shall accrue 8 hours for each calendar month of service. Unused sick leave credit may be accumulated up to 720 hours. Accrued unused sick leave days beyond 720 hours receive payment on the first payday following the employment anniversary date. Sick leave with pay is not granted to employees during the first six months of probationary employment. When permanent status is achieved, 48 hours of sick leave time will have accrued for the time served in probationary status.

Medical Plan: Employees can choose insurance plans offered through the California Public Employees' Retirement System (CalPERS). The City contributes $1,600 towards the monthly premium cost.

Dental Insurance: Covered through Delta Dental Plan. The City pays 100% of the premium for employees plus dependents.

Vision Insurance: Covered through Vision Services Program (VSP). The City pays 100% of the premium for employees plus dependents.

Group Life Insurance Plan: Life insurance is provided at no cost to the employee. The City provides $5,000 term insurance to employees with less than five years of service. Effective the first month after completing five years of continuous service, employees are covered with insurance equal to one-half times their annual salary. Optional supplemental life insurance is available at the employee's cost.

Voluntary Insurance Plans: Optional Supplemental Life, Short Term Disability, Hospitalization, Accident, and Cancer insurance policies are available at the employee's cost.

Long-Term Disability Insurance: The City pays 100% of the insurance plan.

Deferred Compensation: Option plan available at employee's cost.

A Six Month Probationary Period: Must be satisfactorily served by each employee before he/she is considered for permanent employment.

Veteran's Preference: The City provides preference to military veterans under consideration for initial employment. To claim veteran's preference, an applicant must submit their most recent DD214 form. An eligible veteran has served in the United States forces and has received an honorable discharge.

Seniority Credits: Current City employees in promotional, open, and open/promotional examinations for represented classifications may be allowed promotional seniority points provided the exam is otherwise successfully completed.
01

The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be honest and accurate in your application. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Lastly, please be clear, cogent, organized, detailed, and responsive in your application and attachments. Applications lacking clarity, correct grammar/spelling, organization, and overall execution will be rejected.

• Yes, I understand and agree
• No, I do not agree

02

What is your highest level of education completed?

• High School Diploma or GED
• Associate's Degree
• Bachelor's Degree
• Master's Degree of Graduate Degree equivalent (e.g., Juris Doctorate)

03

Please indicate the total combined number of years' experience you have working as an Executive Assistant, Administrative Assistant, Record Keeper, Clerk, and/or Management Assistant.

• 0 - 1 year of experience
• 1 - 2 years of experience
• 2 - 3 years of experience
• 3 - 5 years of experience
• More than 5 years of experience

Required Question