Job Details

About Mach Industries

Founded in 2022, Mach Industries is a rapidly growing defense technology company focused on developing next-generation autonomous defense platforms. At the core of our mission is the commitment to delivering scalable, decentralized defense systems that enhance the strategic capabilities of the United States and its allies. With a workforce of approximately 220 employees, we operate with startup agility and ambition.

Our vision is to redefine the future of warfare through cutting-edge manufacturing, innovation at speed, and unwavering focus on national security. We are dedicated to solving the next generation of warfare with lethal systems that deter kinetic conflict and protect global security.

The Role

We're seeking a Front Desk Ambassador to manage site access by greeting and welcoming visitors and ensuring only authorized personnel enterour Huntington Beach HQ. Front Desk Ambassadors are trained and experienced customer service or security professionals who will provide the foundation of our physical security programs at Mach Industries.

The ideal candidate is an experienced Security Officer or Operator, has a bias for action, is trustworthy, and consistently demonstrates excellence. Additionally, ideal candidates have a strong understanding of requirements for safeguarding sensitive technology (ITAR/CUI), excellent communication skills, and experience managing security programs in fast-paced environments.

Key Responsibilities

• Welcome and greet Employees, Contractors, and Guests with a positive attitude.
• Ensure only authorized personnel enter the site.
• Act as a liaison between hosts and new hires/site visitors
• Facilitate the check-in and check-out process with site visitors.
• Process visitor and foreign visitor requests prior to arrival of guests to our facilities.
• Monitor CCTV, access control, environmental, and alarm systems for potential security breaches or emergencies.
• Draft and deliver emergency communications when required.
• Address and resolve security issues promptly, effectively, and independently.
• Maintain a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; ensure that all team members understand and comply with those laws, regulations, policies and procedures.

Required Qualifications

• High school diploma or equivalency certificate.
• 2+ years of experience as a Security Officer or Operator.
• Ability to work 12-hour shifts on the weekend.
• Familiarity with operating access control and visitor management systems.
• Ability to stay calm under pressure.
• Excellent verbal and written communication skills.
• Eligible to obtain and maintain an active U.S. Secret security clearance

Preferred Qualifications

• 3+ years of experience in a supervisory role.
• Previous law enforcement, emergency response, or military experience

Additional Requirements

• Ability to work for extended periods of time standing, when needed.
• Ability to work evenings and weekends as needed.
• Physical Requirements: Light. Prolonged sitting, occasional walking, and infrequent bending or stooping. Carrying no more than 20 pounds at a time.

Disclosures

This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Please note that any offer for employment may be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations without sponsorship for an export license.

Mach participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offers may vary based on (but not limited to) work experience, education and training, critical skills, and business considerations. Highly competitive equity grants are included in most offers and are considered part of Mach's total compensation package. Mach offers benefits such as health insurance, retirement plans, and opportunities for professional development.

Mach is an equal opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. If you'd like to defend the American way of life, please reach out!