Job Details

The Human Services Agency (HSA) of County of San Mateo is seeking qualified Child Welfare Program Analyst (Human Services Analyst II) for the Children and Family Services (C&FS) Branch.

The Child Welfare Program Analyst (Human Services Analyst II) provides a variety of analytical and administrative services for programs within Children and Family Services. Incumbents in this class exercise independent judgment in the performance of administrative and analytical duties which requires significant program knowledge in addition to strong administrative and analytical skills. Incumbents in this class typically do not have full supervisory responsibility over other staff, but may have lead project responsibility.

The Child Welfare Program Analyst (CWPA) (Human Services Analyst II) will report to the Children and Family Services Administrative and Support Services Manager, and under general supervision, the team will support Child Welfare System Strategies and Contracted Services. The CWPA will work with Program Managers to develop a variety of documents including but not limited: scope of work, program proposals, written reports, data reports, performance metrics, county forms, etc. The CWPA is also responsible for receiving invoices and helps facilitate the signature and tracking process. This position will also conduct research and provide managers with information in order to make recommendations, help support the integration of key initiatives and C&FS priorities, communicate with community organizations regarding program requirements; work closely with community‑based services programs to ensure program compliance and provide technical assistance; develop service agreements; and review guidance and policies from the state; as well as other duties as assigned.

Ideal candidate

The ideal candidate for this position will demonstrate the following skills or abilities:

• Experience in data analysis, performance measurement, and evaluation of outcomes.
• Ability to recommend effective solutions.
• Experience in planning, coordinating and managing projects.
• Experience participating in the design and review of processes and programs.
• Ability to prepare effective, concise, and complete reports on various issues.
• Ability to utilize technological systems used to administer programs and to generate data reports.
• Flexible, deadline-driven and customer service oriented.
• Collaborative, and able to build and maintain strong relationships with internal/external partners.
• Self-starter, highly motivated, and able to work independently as well as part of a team.
• Strong interpersonal, facilitation, analytical, and project management skills.
• Excellent oral and written communication skills.
• General knowledge of Child Welfare programs and practice, including evidence-based or promising practices.

Duties

Duties may include, but are not limited to, the following:

• Develop grants and contracts with the State and other funding sources, including the negotiation of specific items in the agreement and budget preparation.
• Draft requests for proposals, evaluate proposals and negotiate contracts.
• Provide technical programmatic and fiscal assistance to staff and subcontractors, including the development of policies and procedures and the training of staff.
• Monitor and evaluate the performance of subcontractors, including budget analysis and field monitoring, to ensure conformance with performance goals and fiscal requirements.
• Develop and implement marketing and funding strategies and policies and procedures for assigned programs; develop and monitor budgets.
• Represent assigned programs and the Agency at various meetings and conferences and serve as the liaison with the state and other organizations.
• Analyze legislation and develop policy and procedures for implementation by staff and subcontractors.
• Provide work direction to support staff.
• Collect, analyze and interpret various information, develop recommendations and present findings.
• Write reports and grant proposals and make presentations to boards, committees and other groups.
• Coordinate and conduct special events and projects.
• Develop and maintain computer files and generate reports.
• Perform related duties as assigned.

Note

The list generated from this recruitment may be used to fill future extra‑help or limited term Human Services Analyst positions in Children and Family Services. Existing Human Services Analysts interested in this position may contact the Talent Acquisition Analyst (Arlene Cahill) to request to be considered for the intradepartmental transfer. Expressing interest in the intradepartmental transfer is not a guarantee of the transfer.

Education and Experience

Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify for a Human Services Analyst II is two years of experience performing journey‑level administrative and analytical duties in a human services or related agency.

Knowledge of

• Principles and practices of public administration.
• Principles and practices of the specific program area to which assigned.
• Principles and practices of contract development, negotiation and monitoring.
• Principles, practices and techniques of administrative and programmatic research and analysis.
• Applicable federal, state and local laws, rules and regulations and County and program policies and guidelines.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Skill/Ability to

• Develop and evaluate proposals and negotiate contracts and agreements.
• Develop, monitor and analyze budgets and program performance.
• Plan, coordinate and implement administrative and programmatic research and analysis.
• Analyze, interpret and apply various regulations and requirements.
• Train staff in work procedures and provide technical and programmatic assistance to staff and subcontractors.
• Plan, coordinate and conduct special events and projects.
• Establish and maintain effective working relationships with grantors, subcontractors, County staff, elected and appointed officials, the public and others.
• Communicate effectively, both orally and in writing.
• Compile and analyze data, draw sound conclusions and prepare and present effective reports.
• Exercise sound independent judgment within general policy and regulatory guidelines.

Open. Anyone may apply.

A supplemental application form must be submitted in addition to our regular employment application form.

The examination will consist of an interview (weight: 100%) which may include a writing and/or performance exercise(s) given before, during or after the interview. Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position. Possession of minimum qualifications does not guarantee advancement in the examination process. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.

IMPORTANT

Applications for this position will only be accepted online.

If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to to apply.

Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE

Final Filing Date: Monday, January 5, 2026 at 11:59 p.m. PST

Application Screening: Tuesday, January 6, 2026

Combined Panel Interview: Thursday, January 22, 2026

About the County

San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities.

The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.

The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.

HR Contact: Arlene Cahill (Human Services Analyst II - G231)