Job Details

Assistant Library Clerk

The City of Mission Viejo seeks qualified candidates to serve as our next part-time Assistant Library Clerk performing a wide variety of clerical support work in support of library activities such as circulation, support services, and community assistance as well as various technical library tasks; and provides general information and assistance to the public.

There are two (2) vacancies to work at the Mission Viejo Library. Position 1 schedule: Sunday from 12:00 p.m. to 5:00 p.m.; Tuesday from 1:00 p.m. to 5:00 p.m.; Wednesday from 5:00 p.m. to 9:00 p.m.; and Thursday from 9:00 a.m. to 1:00 p.m. Position 2 schedule: Sunday from 12:00 p.m. to 5:00 p.m.; Tuesday from 5:00 p.m. to 9:00 p.m.; and Friday from 12:00 p.m. to 5:00 p.m. The eligibility list established for this recruitment may be used by the City to fill future Assistant Library Clerk vacancies.

In-person interviews are tentatively scheduled for the week of January 5, 2026. Only one date will be available for an applicant to attend. The City will not accommodate applicant scheduling requests for alternative dates.

Assistant Library Clerks are considered Hourly, Seasonal, and/or Temporary employees, and are not part of the competitive service. Incumbents will work a flexible part-time schedule, with an average of 12 to 19 hours per week, with increased scheduling during peak workload periods, but less than 1,000 hours during assignments through the fiscal year starting July 1 and ending June 30.

The City of Mission Viejo Library is typically open to the public: Monday through Thursday, 10:00 a.m. to 9:00 p.m.; Friday, 1:00 p.m. to 5:00 p.m.; Saturday, 10:00 a.m. to 5:00 p.m.; and Sunday, 12:00 p.m. to 5:00 p.m. The individual selected must be able to work a flexible schedule that may include, but is not limited to, evenings, weekends, and holidays. The schedule will vary depending on the needs of the City.

Your impact:

1. Promote positive relationships with the public, management team, fellow staff members, and volunteers.
2. Provide the highest of standards of customer service, information, and communication to the public while upholding promoting the Library's programs and policies.
3. Serve at circulation desk; charge and discharge library materials and issue library cards; collect fines for overdue materials and fees for lost or damaged items;
4. Identify overdue and damaged materials;
5. Search shelves for overdue, missing or lost materials;
6. Respond to patrons in person, on the telephone, via email, and text regarding library information, library materials or services, and refer them to the appropriate sources of information;
7. Deliver materials to patrons at curbside pickup;
8. Tally daily cash receipts and prepare reports; and
9. Perform other duties as assigned.

Your team:

The members of the Mission Viejo Library & Cultural Services Department are passionate and dedicated to enriching the lives of their community through books, resources, and programs. They are looking for someone with the same commitment to service and team spirit to join them.

The Mission Viejo Library serves over 190,000 total cardholders and circulates over 835,000 items annually. Cultural Services hosts hundreds of classes and provides dozens of programs throughout the year. The Department is passionate about reducing barriers and welcoming all members of our community to engage in lifelong learning, literacy, and artistic endeavors.

Ideal candidate:

• Able to work an average of 12 to 19 hours per week;
• Knowledge of applications of automated library circulation system;
• Knowledge of basic arithmetic principles and cash handling;
• Knowledge of techniques for providing a high level of customer service to the public and City staff;
• Possess experience accessing, retrieving, entering and updating information using a computer terminal;
• Strong work experience working independently with minimal supervision;
• Ability to interact and work with people from varying age groups and diverse backgrounds;
• Learn, understand, and apply library policies and procedures; and
• Good oral and written communications skills.

Job related and essential qualifications:

Knowledge of:

• Applications of automated library circulation system.
• Standard library practices and procedures including circulation and cataloging.
• Library classification and cataloging, and bibliographic terminology.
• Effective public relations.
• Current office practices and procedures, including the use of office equipment and computer applications related to the work.
• Basic principles and practices of data collection and report preparation.
• Principles and procedures of record keeping.
• Basic arithmetic principles and cash handling.
• Principles and practices of employee and/or volunteer oversight, including assignment, direction, review, and training.
• English usage, grammar, spelling and punctuation.
• General principles of risk management related to the functions of the assigned area.
• Techniques for providing a high level of customer service to public and City staff, in person and over the telephone.
• Safe driving principles and practices.
• Safe work practices.

Skill in:

• Typing at a speed necessary for successful job performance.
• Performing a variety of technical and clerical library work with speed and accuracy.
• Learning, interpreting and applying Federal, State, and local administrative and departmental laws, codes, regulations, policies, and procedures.
• Performing varied library work quickly, accurately.
• Performing routine clerical work including mathematical calculations, maintenance of appropriate records and compiling information for reports.
• Accessing, retrieving, entering and updating information using a computer terminal.
• Dealing courteously and effectively with the public.
• Using English effectively to communicate in person, over the telephone and in writing.
• Using tact, initiative, prudence and independent judgment within general policy, procedural and legal guidelines.
• Establishing and maintaining effective working relationships with employees and those contacted in the course of the work.
• Operating modern office equipment including computer equipment and software programs.
• Operating a motor vehicle safely.
• Overseeing the work of others.
• Responding to requests and inquires from the general public.

Qualifications:

Equivalent to the completion of twelfth (12th) grade and six months of experience in library services. Training and experience in public relations and relevant computer software application packages are highly desirable. When assigned to Circulation Support, one (1) year of experience as a Library Page is highly desirable.