Job Details

Position Title: Admission Clerk I
Department: Admission
Reports To: Intake and Admission Supervisor I/II
POSITION SUMMARY
The Admissions Clerk is responsible for greeting patients, verifying and entering accurate demographic and insurance information, and ensuring a smooth and efficient admission process. This role requires excellent communication skills, attention to detail, and a commitment to providing outstanding customer service to patients and staff. The Admissions Clerk serves as the first point of contact for the organization and plays a key role in creating a positive and professional impression. Competitive pay and excellent benefits.
HOURS
Up to 40 hours per week.
Benefits Package
* Medical Insurance
* Dental Insurance
* Vision Care Plan
* Life Insurance
* Paid Holidays
* Flexible Spending Account (FSA)
* Paid Vacation Time
* Sick Time
* 401(k) Retirement Plan
* Competitive wages
* Stability and career advancement
* Continuing Education Opportunities
CATEGORIES OF DUTIES
* Provides clerical support to assigned Tarzana Treatment Centers, Inc. (TTC) department and/or staff.
* Responsible for inputting information into required data systems.
* Responsible for engaging patients with best practices and customer care.
* Responsible for benefit verification and reporting benefit issues to appropriate Departments.
* Completes data entry in all patient portal systems related to referrals admissions and transfers.
* Manages faxes, scans and uploading functions as needed.
* Assists with the development of and submits accurate reports regarding activities, and data reports on patient information and or other TTC business interests as needed.
* Conduct body and property searches of patients in accordance with the search policy and procedure and maintain annual certification in these procedures.
* Perform UA testing of patients, in accordance with the UA testing policy and procedure, and maintain annual certification in these procedures.
* Communicates with other Departments as it relates to patient admission and care.
* Administers waived tests (urine pregnancy test, blood glucose test, breath alcohol tester, UA drug screen, hemoglobin [HbA1c], COVID 19 and flu A+B tests, and fentanyl urine screen) to patients and maintains annual waived testing requirements/trainings as required.
* Other duties as assigned by Supervisor, Director, and/or Administration.
LICENSES/CERTIFICATES
None
EDUCATION/EXPERIENCE
High School diploma or G.E.D. Two (2) years of college preferred. At least two (2) years data entry experience preferred. Computer skills required. Experience working with underserved populations helpful.
SETTING
Tarzana Treatment Centers, Inc. is a non-profit corporation, which provides behavioral healthcare services, including chemical dependency.
EQUAL OPPORTUNITY EMPLOYER
Tarzana Treatment Centers, Inc. does not discriminate as to race, nationality, religion, gender, sexual orientation and disability in its hiring practices.
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.
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