Job Details

Join to apply for the Payroll Specialist III role at Asure Software.

Who we are

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner's mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever‑changing HR legislative landscape. Asure's HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR services ranging from online compliance tools to a fully outsourced HR department.

This is an on‑site position located at our Santa Ana, CA location.

How you will contribute

• Accurately enters and maintains employee related information in the payroll system, including, but not limited to personnel changes, wage adjustments, garnishments, child support and liens, tax withholding changes, direct deposit, special withholdings, compensation and state unemployment codes, leave of absence, and termination forms.
• Administer all payrolls within an assigned portfolio of customers, ensuring all customer payroll are processed in a timely and accurate manner, and in compliance with all applicable laws and regulations.
• Produce preliminary payroll reports and compare them against time sheets and other payroll data, to confirm accuracy.
• Verify time and attendance records, wage computation, hours worked and pay adjustments, and post information into appropriate records.
• Develop and maintain positive relationships with each client, serving as a trusted, go‑to source for payroll processing support and best‑practice recommendations.
• Respond to customer telephone and/or email inquiries and take appropriate action, in compliance with customer's Service Level Agreements.
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage.
• Assist with month‑end, quarter‑end and year‑end processes including communicating with clients on ACA activities and W2 pay/deduction code mapping verifications.
• Assist with the training and re‑education sessions with customers on system functions and changes in the regulatory environment.
• Assist and/or manage updates to customers leave (PTO) plans and ancillary products such as benefits and 401(k) plans.
• Pro‑actively and independently problem‑solve issues relating to payroll and tax law inquires when necessary.
• Assist in the growth development of payroll specialists to different levels by acting as a mentor, cross training on more complex client needs, and teaching Level II responsibilities to a Level I.
• Interpret information in payroll publications to problem solve issues relating to payroll and tax law inquires when necessary.
• Partner with Product Support team to ensure client facing knowledge documents are updated timely to reflect updates to technology and or regulatory data points.
• In depth understanding and set up of complex: Time Off Accrual (TOA), Benefit Table HR Package information setup, VMR troubleshooting, and Time Clock troubleshooting/adding employees.
• Set up and assist with changes of complex General Ledger for clients.
• Set up and assist with the creation of complex ADHOC reports.

Qualifications

• Must have mastered all specific responsibilities of prior level Payroll Specialist positions.
• CPP certification or 5+ years of automated payroll experience.
• Associate degree in an accounting, finance or business, or equivalent work experience required. Bachelor's degree preferred.
• Previous payroll processing experience in a client facing environment, such as a Service Bureau Organization (SBO).
• Direct experience in a variety of SaaS payroll systems, and your ability to learn new ones.
• Project management skills to execute while navigating through a variety of different tasks.
• Professional presentation of written information, that is clear and effective for success with clients.
• Excellent organizational skills, attention to detail.
• Exceptional customer service skills and the ability to Deliver Awesome to our clients and teammates.
• Polished communication skills both verbal and written.

Compensation

The base hourly range for this role is $27.00 - $35.00 depending upon level of experience.

This role offers a comprehensive benefit package.

Benefits

• Medical, Dental, Vision, HSA, FSA – All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long‑Term Disability, and Short‑Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self‑Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer.

NO AGENCIES PLEASE: Any unsolicited resumes sent to Asure Software from a third party, such as an Agency, including unsolicited resumes sent to Asure's mailing address, fax machine or email address, directly to employees or hiring managers will be considered Asure property. Asure will not pay a fee for any placement resulting from the receipt of an unsolicited resume.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Human Resources

Industries

Human Resources Services

Referrals

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Locations

Santa Ana, CA – Base salary $61,815.00-$82,796.00
Commerce, CA – Base salary $105,000.00-$115,000.00
Irvine, CA – Base salary $73,400.00-$117,490.00
Orange County, CA – Base salary $7,000.00-$9,000.00