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Job Details

Loan Servicing Specialist

  2025-12-17     Center Street Lending     Irvine,CA  
Description:

Center Street Lending is one of the largest lenders for residential transition (fix/flip) and ground up loans for residential investors. Since its founding in 2010, Center Street has originated over $6.5 billion of fix/flip, ground-up, bridge and multi-family loans across 40 states. Center Street Lending provides expert guidance, fast approvals, speedy funding, and personalized in-house service that helps it retain one of the highest customer satisfaction ratings in the industry with 4.8/5.0 google stars. We provide tailored financial solutions designed to meet the unique needs of real estate developers and residential investors.

Center Street Lending is proud to be a registered “Great Place to Work”, listed on the 2025 #Inc 5000 list of fastest growing companies and featured in Scotsman Guide's Top Lenders publication since 2023.


Website: www.centerstreetlending.com


Duties & Responsibilities

  • This position will be responsible for the administrative duties of existing loans, including processing payments, generating, and posting payoffs
  • Monitoring loan maturity dates and reaching out to customers as necessary
  • A loan servicing specialist may also be responsible for initiating any necessary procedures for delinquent accounts. setting up or maintaining databases with loan records
  • Perform a variety of clerical tasks (including data entry and updating loan files
  • Prepare payoff statements and send to the customer
  • Ensure all applicable loan documentation is uploaded to image repository system
  • Handle loans that are complex in nature ensuring all documentation is complied with
  • Answer questions pertaining to all areas of loan servicing including payment research, loan maturity, payoff amounts, cross collateralization agreements, etc.
  • This position is responsible for maintaining and updating critical loan data within the servicing system
  • Respond to phone calls/emails regarding questions on loan payment/transfer letters
  • Maintain high levels of customer service at all times


Qualifications:

  • Knowledgeable in Mortgage Terms- Promissory note, Deed Of trust, Appraisal – Preferred
  • Proficient in Word, Excel, and all Microsoft products
  • Customer oriented, able to contact customers and provide excellent follow-up and excellent customer service
  • Background in banking, mortgage, financial services & customer services – Required
  • Highly organized, and comfortable using database systems and common office software programs


Education:

  • H.S. Diploma required - additional education preferred


Compensation:

  • Hourly $24.04-$28.85 + Bonus is 10% of annual pay - paid out quarterly
  • Onsite -Irvine, CA - M-F – 8AM - 5PM


Benefits:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision
  • 401k plan
  • Company Events
  • Great Team Culture!


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