Job Details

Overview

The Center for Inherited Blood Disorders (CIBD) is a mission-driven non-profit focused on delivering high-quality, comprehensive, and family-centered care to improve the quality of life for children and adults with blood disorders. When choosing a career with CIBD, you will be part of a growing organization dedicated to improving public health and committed to your professional development.

Responsibilities

• Administrative Support: Manage multi-calendar systems. Monitor and maintain personal and shared email inboxes for operational and compliance needs. Provide administrative support to leadership and staff as requested. Greet and assist visitors, vendors, and staff members at the front desk. Sort, distribute, and manage incoming mail and correspondence. Support general office communication, scheduling, and documentation. Maintain and organize files in SharePoint to ensure easy access and up-to-date documentation. Arrange travel logistics for staff, including flights and hotels. Coordinate and manage office catering services for meetings and events.
• Compliance Support: Monitor and track compliance requirements for existing and new hire employees (e.g., compliance trainings; licenses; certifications), and update for terminations. Run compliance reports and follow up with staff to ensure timely completion of requirements. Maintain accurate and confidential compliance records and spreadsheets.
• Purchasing Support: Process corporate credit card transactions and file receipts for financial reconciliation. Support purchasing activities (e.g., processing purchase requests; vendor communication; order tracking) and ensure proper documentation is submitted prior to submitting orders. Track and record provider timecards on a monthly basis.
• Office & Facilities Support: Maintain inventory of office supplies and reorder as needed. Restock and maintain employee snack bar and breakroom supplies. Ensure breakroom cleanliness including refrigerator maintenance and general organization. Perform monthly fire extinguisher checks per safety requirements. Assist with maintaining an organized, professional, and compliant office environment.

Requirements

• High school diploma or GED
• Minimum two years of customer service or clerical office related experience
• Minimum one year of experience in a healthcare setting

Preferred Qualifications

• Associates-level degree or equivalent

Licensure/Certification

• Basic Life Support (or obtain within first three months of hire)

Other Required Skills and Qualities

• Excellent communication skills with employees and outside contacts, both verbal and written, with a keen eye for detail and accuracy
• Strong organizational and time management abilities, with the capacity to prioritize tasks and manage competing demands effectively
• Discretion in handling sensitive and confidential information
• Strong problem-solving skills, resourcefulness, creativity, and can-do attitude
• Excellent interpersonal skills with positivity and professionalism
• Proven ability to effectively collaborate with internal team, cross-functional team, and external parties
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) and other relevant software applications (Salesforce) with the ability to quickly adapt to new technologies

Benefits

• 100% employee coverage of medical and vision, and 99% employee coverage of dental
• 50% dependent coverage of medical and vision
• FSA Health
• Life insurance
• Paid Time Off
• 10 observed paid holidays
• 403b retirement plan with 4% match
• Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

About the Organization

The Center for Comprehensive Care & Diagnosis of Inherited Blood Disorders (CIBD), a 501(c)3 non-profit organization, is committed to providing comprehensive care for patients and their families with rare, chronic inherited blood disorders. CIBD is a part of a nationwide network of over 140 Hemophilia Treatment Centers that use multidisciplinary teams of blood disorder specialists to provide expert comprehensive diagnosis, medical care, outreach, education, outcomes monitoring, surveillance, and prevention services to people with hemophilia, Sickle-Cell Anemia, Thalassemia, Von Willebrand Disease, and other related hematology conditions. CIBD is the regional grantee for the Western States Region/Region IX providing regional leadership, fiscal and administrative oversight, grants management, capacity building, clinical education, technical assistance, evaluation, and outreach to public and private health agencies at the local, state, and federal levels.