Job Details

Korean - International Telephonic/Video Remote Interpreters

As an audio and video remote interpreter for Korean with LSA's IRIS platform, you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities:

• Interpret through web-based system
• Answering inbound calls in a timely manner
• Assist clients with basic troubleshooting
• Provide superior customer service

Qualifications/Experience:

• Full fluency in both English and Korean
• Maintain compliance with any national, state, or local licensing and/or certification requirements
• Adhere to Code of Professional Conduct
• Attention to detail, while working in a fast-paced environment
• Strong oral and written communication skills
• Professional and positive phone manner with clients from all types of businesses
• Familiarity working in a Windows environment
• Experience with VRI systems
• PC troubleshooting skills
• Previous interpreting experience

VRI Technical Requirements:

PC Minimum Requirements:

• Windows 8.1 or higher
• AMD A8 or Intel Core i5 or faster
• 4GB RAM
• 40 Mb free space on HDD
• High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam:

• PC - Logitech WebCam C920 HD Pro or better

MAC Minimum Requirements:

• Mac with Intel Core i5(5th Gen)
• Mac OS X 'Yosemite' 10.10 or higher
• 4GB RAM
• 40MB hard drive space Latest Firefox/Safari and Apple software updates
• High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended MAC webcams:

• MAC- Internal iSight
• Logitech C920 Pro (recommended for best experience). Must be MAC compatible

Recommended USB Headset:

• Plantronics USB Headsets

Backdrop:

• Chroma key blue backdrop
• Width: 46 1/2" Min. height: 49 5/8 " Max. height: 63 "
• www.TheWebAround.com (56" diameter)

Room Illumination:

• All illumination should be artificial (Preferably incandescent light)
• We will test for optimizing lighting

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.