Job Details

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

The Manager, Electrical Engineering Technicians is a senior-level position that leads a team of technicians who provide front-line support for the design, development, implementation, and sustaining of electronic products and systems, and supports various projects, cross-functional teams, and departments across the organization. This position serves as the subject matter expert on electronic testing, troubleshooting, rework, test equipment, infrastructure, and technician resources in the QSC electrical engineering laboratories. The role requires superior analytical, decision-making, communication, and follow-up skills, with the ability to respond quickly to a continual flow of requests, take action or delegate as needed, pivot quickly with changing priorities, and maintain visibility to stakeholders organization-wide. The role requires lab management expertise, plus strong leadership skills for the management and mentoring of direct reports of widely varying skill levels and personalities, and geographically distributed across multiple sites in the USA.

Key Tasks & Responsibilities (Essential Functions)
• Management of up to 10 direct report electrical engineering technicians across three locations in the USA, including recruiting, hiring, onboarding, training, mentoring, goals, and performance reviews.

• Supervision of their activities at four electrical engineering labs across those three locations in the USA, including monitoring of lab safety and ESD precautions.

• Define and communicate performance expectations to the technician team, track the progress of individual team members, and provide regular feedback on performance.

• Coach and motivate the technician team to achieve success; ensure the technician team is able to stretch and grow by providing training opportunities and regular feedback, and by encouraging their contributions.

• Management of laboratory infrastructure, test equipment, and electronic component stock, including planning, budgeting, purchasing, inventory, calibration, and maintenance.

• Daily hands-on work in a QSC electrical engineering laboratory, including SMD rework down to 0402 size components, BGA replacement by hand, PCBA bring-up, system- and circuit-level troubleshooting, plus working with oscilloscopes and other test equipment for measurements, and documenting the results.

• Travel to other QSC electrical engineering laboratory locations as needed, for technician training, infrastructure updates, and project support.

• Drive technician tasking, priorities, and schedules, and participate directly in electrical qualification testing related to new product development and sustaining engineering.

• Review and summarize data from electrical qualification testing, ensuring accurate and thorough documentation of test results, provide feedback to the technician team on test methods and data corrections, report results to project technical management.

• Ownership of all documents related to laboratory usage and safety, and co-ownership of all documents related to electrical qualification testing, including yearly updates, additions, and revisions.

Additional Qualifications/Responsibilities

Education (minimum education required)
Bachelor of Engineering in Electrical Engineering
Skills and Minimum Experience Required
• B.S. in Electrical Engineering, or a degree in a related field plus equivalent experience.

• 5+ years of hands-on technical and team leadership experience in an electronic laboratory involved in developing, testing, and qualifying electronic circuits and products.

• A proven successful leader of people, capable of leading by example and motivating via positive feedback.

• Experience in electronic laboratory management, test equipment calibration and maintenance, and safety requirements.

• Ability to coordinate a large number of priorities, projects, complex problems, and strategic initiatives simultaneously.

• Superior problem-solving skills: issue identification, analysis, problem-solving, and communication of recommendations to stakeholders.

• Experience locating critical information in Agile PLM or other product lifecycle management tool.

• Experience with Altium Designer or other PCB viewer software.

• Familiarity with IPC, ESD, SPI, I2C, eMMC, SMD, BGA, FPGA, POE, and A2B.

• Familiarity with PCBA manufacturing techniques.

• Familiarity with electronic component packages and critical specifications.

• Experience working directly with electrical engineers, product architects, and project managers.

• Experience managing information and tracking tasks in Atlassian Confluence and Jira, or similar tools.

• Experience working with Microsoft Office 365 and Microsoft Copilot.

• Superior response time and follow-up skills.

• Excellent communication skills in English - verbal, written, and presentation.

• Ability to effectively communicate with individuals and teams across the USA and across the organization on a daily basis using MS Teams and MS Outlook.

• Ability to recognize opportunities for process improvement, and communicate those opportunities to leadership along with recommended actions.

• A decision-maker, an action-taker, with a can-do attitude.

• Results-driven, self-motivated, and enthusiastic.

Physical Requirements
Light work
Travel Requirements
1-20%
QSC. is owned by Acuity Inc., which is located in the United States. These companies share a global recruitment system on which the data you provide will be stored, and which will be subject to the laws of the United States of America.

The range for this position is $91,000 to $164,000. Placement within this range may vary, depending on the applicant's experience and geographic location. Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on role