Job Details

Position Overview

Ultimate Staffing Services is seeking dedicated and enthusiastic Call Center Representatives to join their client's team in California. The ideal candidates will excel in delivering exceptional customer service and effectively handling customer inquiries. This role involves managing high volumes of inbound and outbound calls and ensuring a positive experience for every customer interaction.

Responsibilities

• Handle incoming and outgoing customer calls with professionalism and courtesy.
• Respond to customer inquiries and resolve issues promptly and efficiently.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to ensure customer satisfaction and seamless operations.
• Adhere to company policies and procedures while maintaining a high level of customer service.

Qualifications

• High School diploma or equivalent required.
• Previous experience in a call center or customer service role preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask and work in a fast-paced environment.

Required Work Hours

Full-time positions are available, with shifts typically running Monday through Friday.

Benefits

Competitive pay range from $20 to $22 per hour, based on experience and qualifications. Additional benefits may be available, including health insurance and paid time off.

Additional Details

Max Pay is $22. Min Pay is $20.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.