Review and release product documents to ensure that products meet requirements prior to manufacturing
Procure samples for laboratory testing
Provide and test product status to appropriate personnel and departments
Investigate and resolve labor variances
Conduct investigation of customer complaint evaluation testing and provide investigation summaries
Respond to customer complaints by communicating effectively with customers and conducting through investigations and producing final reports
Prepare and execute product stability testing schedule and oversee testing functions
Recommend disposition for discrepant materials and troubleshoot manufacturing problems as appropriate
Determine and assign controls as appropriate
Evaluate and revise work instructions, standard operating procedures, MPS and Product Performance Specifications for management review and approval
Participates in new product development projects
Develop evaluation procedure, test procedures and training for new products to end users and employees
Monitor and maintain calibration and proper function of laboratory instruments and equipment
Audit and review calibration records
Evaluate and develop highly technical, specialized laboratory testing and determine material disposition for raw material, in-process components, and finished goods
Interact with all co-workers and management in a positive, supportive and cooperative way
Create and maintain quality in an ever-changing and developing environment
Qualifications
BS degree in biological science or relevant discipline
1+ year of quality control experience in the medical device industry
Previous experience working with computer systems and software pertaining to product manufacturing and inventory management (ERP systems) preferred
Working and applied knowledge of GMP, ISO 13485 and standard laboratory practices
Working knowledge of common laboratory equipment
Planning and scheduling ability, to analyze and investigate product failures
Working knowledge of the manufacturing process
Ability to follow instructions carefully with attention to detail
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