Job Details

Salary: $57,285.23 - $77,232.19 AnnuallyLocation : Huntington Beach, CAJob Type: Classified StaffJob Number: G-006-26Division: Golden West CollegeOpening Date: 06/16/2025Closing Date: 7/1/2025 11:59 PM Pacific Definition(ON-CAMPUS - In-Person Position) About Golden West College Located in beautiful Huntington Beach, California, Golden West College is a two-year college, serving over 10,500 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). At Golden West College we are committed to providing high quality education and equitable outcomes through inclusive practices that support and celebrate everyone. We welcome candidates that share our devotion to educating and improving the lives of our representative students, employees, and community populations. Please visit the links below to learn more information about GWC:Mission, Vison and ValuesGWC Employee-Student DemographicsSummaryProvides generalist clerical support connected with the processing of customer-service-oriented transactions of enterprise, business, and/or student support nature and performs general clerical support, data entry, and reception to a functional area, following well-established policies, procedures, and methods.Distinguishing Career FeaturesThe Office Services Assistant is part of a clerical or administrative support career path. Work is focused in these areas: data entry, receptionist, records maintenance, cashier or equivalent transactions, file maintenance and retrieval of information, and reports. The Office Services Assistant requires clerical, recordkeeping, cashier experience, and the ability to process financial and non-financial business and student information, and has the basic knowledge of the terminology, practices, and procedures used by customer-service-oriented departments.Advancement potential exists in a variety of administrative support and technical career ladders, each requiring additional specialized clerical and subject matter knowledge.Essential Duties and ResponsibilitiesSpecific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:Receives, greets, and directs phone inquiries and visitors. Determines their needs and provides a variety of routine information that prepares visitors for meetings and official proceedings.Prepares (keyboards) records or documents from copy or standing instructions, such as forms, absence reports, memoranda, correspondence, and reports using established formats.Enters data onto established data entry screens of business transactions (e.g., cash receipts to an accounting system, payroll data, requisitions, forms, etc.). Data entry may require skill at handling private information.Processes business transactions such as, but not limited to, invoices, cash receipts, and other business transactions. Receives and accounts for money paid by others for items such as, but not limited to, deposits, fees, fines, and permitsWorks with staff, vendors, students, and other customers to process transactions and in some circumstances, serves as an advocate to troubleshoot non-routine issues.Sets up and maintains files. Assembles, collates, and prepares materials for distribution. Post information and documents to records.Screens, sorts, and distributes mail. Organizes and processes special mail such as urgent deliveries, packages, and bulk mailings.Prepares documents and information packets from established formats such as those used for promoting or describing services and programs within the college, and routine communications for administrative purposes.Assists others with reports by locating and compiling information onto established formats and maintaining supporting records. May be required to extract data from existing databases and convert it to alternate formats.Contacts other departments and outside agencies to locate information and/or services not provided by the department, or to prepare work and event schedules and services.Performs administrative support to a department involving secretarial, technical, and logistics services. Applies working knowledge of the functions, policies, and procedures of the division/department, as well as those having implications to other functions.Interprets and conveys policies and procedures, referring difficult or sensitive matters to an administrator. Responds to inquiries and conveys information about programs and services provided by the organizational unit.Organizes work by researching and setting up a business and academic calendars and cycles, then establishing and sequencing deadlines and/or timelines for projects, activities, and required submissions.Researches and may prepare requisitions and claims for reimbursable services. Initiates communications to resolve, invoice, purchase order, and contractual matters with vendors and other service providers.Assists an administrator or designee with personnel-related transactions such as those for tracking leaves, time, and attendance, and employing part-time and temporary staff.Maintains approved budgets, transaction records, and audit trails, including those for projects and grant-funded activities.Researches and may reconcile expenditures and initiates budget allocation changes and reassignments of funds to and from various accounts, working with accounting staff to assure compliance with business practices and regulationsMay schedule and/or arrange meetings, appointments, events, rooms, etc., and may make travel arrangements.Participates in division and college committees as appropriate.Responsible for providing functional oversight and work direction to student and/or hourly support staff, as assigned, including such activities as the assignment of tasks and duties, distribution of work, training, scheduling, and checking on work performed in collaboration with the supervisor. Monitors hours and processes timesheets for approval by the supervisor.Assists with or performs other duties related to the functional office, program, or department assigned, such as assisting with equipment management duties, assisting with the eligibility and intake of the student services program or an emergency student loan program, or maintaining the key issuance and inventory of campus keys and access cards.Assists with training of student leaders, hourly staff, and employees as it relates to equipment and department-related matters.Performs other related duties as assigned that support the objective of the position.Required to abide by all District policies and procedures including Board Policy 3050 - Code of Professional Ethics. Qualifications and Physical Demands Knowledge and SkillsThe position requires working knowledge of modern office practices, procedures, and equipment including receptionist and telephone techniques and etiquette.Requires working knowledge and understanding of methods and procedures used for alphanumeric record keeping.Requires working knowledge of data entry techniques and access to database menus.Requires working knowledge in the use of common personal computer-based office productivity software including special applications used by the college.Requires sufficient math skills to perform columnar calculations, decimals, fractions, etc.Requires sufficient knowledge of the English language, grammar, spelling, and punctuation to prepare routine correspondence and memorandaRequires sufficient human relations skills to greet, exercise patience, and work collaboratively with others, inside and outside the departmentAbilitiesRequires the ability to perform the essential responsibilities and functions of the position.Requires the ability to perform all the duties of the position under general supervision.Requires the ability to learn, understand, and apply rules, policies, procedures, and terminology used by the college and its functional areas and programs for customer service processes.Requires the ability to use a personal computer for data entry, data management, word processing, and spreadsheets.Requires the ability to operate standard office machines.Requires the ability to maintain record files and prepare reports on pre-determined formats.Requires the ability to accurately complete tasks and transactions within an environment dominated by interruptions.Requires the ability to work cooperatively with all individuals, including employees and the public.Requires the ability to work as a contributing member of a team, work productively and cooperatively with other teams and external customers, and convey a positive image of the college.Requires the ability to work weekends, early mornings, and evenings to support student activities.Physical AbilitiesThe general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.Essential functions will vary by position.As defined by Title I of the Americans with Disabilities Act ("ADA") and California's Fair Employment and Housing Act ("FEHA"), the District shall engage in a timely, good-faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.Education and ExperienceThe position typically requires a High School diploma supplemented by course work in general office skills and three years of experience in high-volume customer service, general clerical, data entry, and production keyboarding environment. Post-secondary education in business may substitute for some experience. Or, any combination of education and experience which would provide the required equivalent qualifications for the position.Licenses and CertificatesMay require a valid driver's license.Desirable QualificationsWorking knowledge of the marine industryWorking knowledge of recreational boating and safe boating practicesWorking ConditionsWork is performed indoors or outdoors where health and safety considerations are minimal. May require work during the early morning, evening, and weekend hours, based on the needs of the department. Conditions of EmploymentThis is a regular, full-time, 12 month per year classified position. The normal hours of work are 7:00 a.m. to 4:00 p.m., Monday through Friday. Hours will vary and may include nights and/or weekends in order to meet the needs of the department. The effective date of employment will be arranged with the supervisor. ATTENTION: Before applying, please be sure to review the Coast Colleges District Board Policy regarding to check if your application may be impacted. Additionally, applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. If you have any questions, please contact HR Recruitment at 714-###-#### or 714-###-####. Application Requirements To be considered for employment you must submit a complete application packet at by the application deadline: 11:59PM Tuesday, July 1, 2025.Incomplete applications, application materials submitted by mail and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).A complete application packet includes:A complete Coast Community College District Online Employment Application.A Current Resume of professional and educational background and experienceA Cover Letter detailing your experience related to the role.Responses to Supplemental Questions (Please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put "see resume" or "N/A", or leave blank).Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance by emailing ...@cccd.edu or by calling 714.###.####.Pay Philosophy Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Range EE-113)BenefitsThis position is eligible for the following benefits. Please visit the benefits tab above for additional information. Generous medical, dental, vision and life insurance plans for employees and dependents21 paid holidaysCumulative sick leavePaid vacationLongevity salary programsPERS/STRS retirement plansDeferred compensation/457 plansEmployment InformationRegular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910 )The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing the District's strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.The SELECTED CANDIDATE is required to complete the following prior to employment:Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).Have fingerprints taken by a Live Scan computer at the candidate's expense (Clearance must be received prior to the first day of employment).Present original documents for proof of eligibility to work in the United States including a Social Security Card; ANDParticipate in a new hire onboarding appointment with an Employment Services Representative. Additional InformationCoast Community College District is an Equal Opportunity EmployerThe Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information. The Coast Community College District is a multi-college district that includes Coastline, Community College, . Coast Community College District Title IX: direct link 2024 Coast Community College District Annual Security and Fire Safety Report is the 2024 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018 - 2021 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.Comprehensive Medical, Dental and VisionWe know that the health of our employees and their families is a priority. That's why we offer extensive health care benefits to benefits-eligible employees. We offer the District's Anthem Blue Cross PPO plan as well as three HMO's, Blue Shield Access Plus, Blue Shield TRIO, and Kaiser Permanente. We also provide District-paid dental and vision insurance. Benefits are available to regular permanent employees working 20 or more hours per week. Benefits are not available to employees working less than 20 hours per week, temporary, hourly, or other short-term employees. District-paid Life Insurance The District provides Life and Accidental Death & Dismemberment insurance benefits, underwritten by VOYA. This district-paid benefit is equal to one time your annual salary and remains in effect until age 70. At age 70, your benefit is reduced to half. District-paid Disability BenefitsCoast Community College District provides both a short-term disability benefit and long-term disability benefit to employees working 20 or more hours per week who are unable to work because of disability due to illness, injury, or maternity.Voluntary PlansA variety of voluntary plans are offered through the Coast Community College District to benefits-eligible employees such as Health and Dependent Care Flexible Spending Accounts, MetLife (Hyatt) Legal Plan, and other Section 125 compliant insurance plans.Enrich Your Profession Professional Development Programs The District offers a variety of Professional Development programs for faculty and classified staff that encompasses all types of facilitated learning opportunities, ranging from college degrees to formal coursework and conferences. We encourage lifelong learning that maintains and improves professional competencies, enhances career progression, and keeps our employees on the cutting edge of their profession. Sabbatical Leaves Faculty members are encouraged to pursue professional growth leading to the development of increased competence and the improvement of instruction and/or redirection in their current teaching discipline. The District's sabbatical leave program is designed to assist in this pursuit and is available on a semester basis after completing six consecutive years of service. Academic Senate The Academic Senate is the governing body at each of our colleges for making recommendations to administration and to our Board of Trustees with respect to academic and professional matters. The Senate consists of elected faculty and has the responsibility for matters related to curriculum and general academic policy. Time to RefuelVacation - Classified employees earn vacation days commensurate with years of service. Confidential, Educational Administrators, and Classified Managers earn 22 days of vacation each fiscal year. Accrued vacation is prorated for all employee categories working less than full-time. Sick Leave - All contract employees earn sick leave as outlined in the CA Education Code. Sick leave may be carried over from year-to-year and, upon retirement, unused sick leave may contribute to your CalPERS or CalSTRS retirement pension benefit. Holidays - The Coast Community College District observes 22 paid holidays per year. Jury Duty, Bereavement, Military Leave - Coast Community College District grants contract employees called to jury duty a leave of absence, without loss of pay, for the entire length of required service. Other available leaves include bereavement from 3-5 days and military leaves of absence in accordance with applicable state laws. Great ExpectationsPension Plans - The Coast Community College District participates in the California State Teachers Retirement System (CalSTRS) and the California Public Employees Retirement System (CalPERS) for contract employees. Non-contract employees participate in the Public Agency Retirement Services (PARS) plan for the first 1,000 hours of their employment.Medical Benefits After Retirement - It is the policy of the Coast Community College District that contract employees, who retire from the District at age 60 or older and with fifteen or more years of service, be afforded the same group insurance benefits until 70 years of age. A Medicare Supplement plan is available to retirees and their spouses after age 70.Annuities - The Coast Community College District maintains a program whereby qualified employees may request through Payroll to have a portion of their salary deposited to a 403b tax-sheltered annuity plan or an approved 457 deferred compensation plan.Schools First Federal Credit Union - The Schools First Federal Credit Union is a federally insured, full service, financial cooperative that is a not-for-profit organization. Earnings are used to benefit all members to provide a full range of financial services and offerings.01 Golden West College is committed to fostering a culture of inclusive excellence by uplifting employees and students through an environment that is equitable, diverse, inclusive, and accessible. When responding to the questions below, please provide clear examples with successful outcomes, offer instances where you applied job skills to enhance diversity, equity, and inclusion, as well as your input towards advancing the overall culture at your former workplace.Please confirm Yes to acknowledge that you have read and understand these guidelines. Yes No 02 What skill-sets and characteristics would you bring to a small, fast-paced office environment? 03 How have you handled situations in the past when you were unable to answer questions posed to you by students and/or customers? What did you do when they got angry? 04 A person in this position may maintain documents such as records, logs, and reports related to departmental financial activity, etc. Tell us about your related experience. Required Question