Job Details

The Apartment Manager at Carbon Creek, a senior living community operated by Retirement Housing Foundation (RHF), is responsible for overseeing the daily operations of the property. This includes providing excellent customer service, managing property operations efficiently, and fostering a supportive community environment for senior residents. The Apartment Manager works closely with maintenance, leasing, and resident service teams to ensure a welcoming, well-maintained, and compliant living environment.

Duties and Responsibilities:

Property Management:

• Oversee daily operations, including leasing, resident relations, and facility management.
• Ensure compliance with federal, state, and local housing regulations, including HUD requirements.
• Budget Management: Prepare and manage property budgets, control expenses, and maximize occupancy.
• Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance.
• Conduct regular inspections of property, common areas, and individual units to maintain safety, cleanliness, and housing standards.
• Review and approve purchase orders, invoices, and other financial documents related to property operations.

Leasing and Occupancy:

• Manage leasing activities, including marketing available units, conducting tours, and processing applications.
• Ensure lease agreements comply with RHF policies.
• Maximize occupancy rates through effective leasing, monitoring vacancies, and retaining residents.
• Coordinate move-ins and move-outs, ensuring timely preparation of vacant units.
• Work with prospective residents to confirm eligibility for senior and affordable housing.

Resident Relations:

• Foster a positive community atmosphere by supporting resident activities, events, and services.
• Address resident concerns and resolve disputes promptly to ensure satisfaction and well-being.
• Act as a liaison between residents and RHF leadership, communicating feedback, concerns, and suggestions.
• Provide exceptional customer service to residents and their families.
• Collaborate with the Resident Service Coordinator to ensure residents have access to social and supportive services.

Compliance and Reporting:

• Ensure compliance with HUD and other affordable housing program regulations.
• Maintain accurate records of leasing, financial, and maintenance activities, preparing reports for RHF leadership and regulatory bodies.
• Coordinate audits and inspections by regulatory bodies, ensuring compliance with all standards and guidelines.
• Stay informed of regulatory changes to maintain compliance and operational efficiency.

Qualifications:

Education and Experience:

• High school diploma or equivalent required.
• 3+ years of experience in property management, preferably in senior living, affordable housing, or multifamily housing.
• Experience managing budgets, financial reporting, and property operations.

Skills and Abilities:

• Strong leadership and organizational skills, with the ability to manage a team and engage diverse groups of residents.
• Excellent communication skills, both written and verbal.
• Proficiency in property management software (e.g., Yardi, RealPage) and Microsoft Office Suite (Word, Excel, Outlook).
• Strong problem-solving skills to manage complex situations and decision-making.
• Ability to work independently and prioritize tasks in a fast-paced environment.

Other Requirements:

• Ability to work flexible hours, including weekends and evenings.
• Valid driver's license and reliable transportation.
• Must pass a background check and drug screening.

Physical Demands and Work Environment:

• Primarily an office setting, but may require property tours and physical inspections of units and common areas.
• Ability to sit, stand, walk, and perform tasks requiring manual dexterity and visual acuity.
• Ability to lift up to 25 lbs and occasionally perform physical tasks.
• The environment is climate-controlled, but may involve exposure to varying weather conditions during outdoor inspections.

Compensation:

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt (Full-Time, 40 Hours/Week) and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $26.00- $26.00 per hour.

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement savings plan
• Employee assistance and more
• Term life and Voluntary supplemental life insurance

Why RHF?

At RHF, we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive, regardless of age or background. With over 50 years of experience in providing affordable housing and supportive services, RHF is a mission-driven organization that focuses on the well-being, independence, and dignity of every resident we serve. We offer a collaborative and supportive work environment, opportunities for professional growth, and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve lives—because at RHF, we believe in making every day better for those who need it most.