Job Details

The opportunity

Delaware North Parks and Resorts is seeking seasonal Hotel Front Desk Supervisors to join our team at Cedar Grove in Kings Canyon National Park, California. As Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.

If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.

Pay

$21.00 – $21.00 / hour

What we offer

• Weekly pay
• Free shift meal daily
• Employee discounts – 50% off at restaurant and pizzeria, 20% off other food and beverage, 40% off retail
• Referral bonus – earn $200 for each eligible referral
• Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide

Note: Additional benefits including insurance and vacation are available for eligible year-round positions at other Delaware North properties.

Life in Kings Canyon National Park

Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Kings Canyon National Park! Each day inspires in special places like this.

• Low-cost shared dormitory housing available for $65/ week including utilities and wi-fi
• Housing includes free on-site laundry and communal area for cooking
• Live amongst the giant sequoias
• Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes

What will you do?

• Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
• Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
• Implement policies, procedures, and service standards in conjunction with management
• Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
• Handle cash; maintain records pertaining to inventory, team, orders, and supplies
• Operate company vehicles for transportation across the property as needed

More about you

• At least three years of experience in hospitality, front desk experience is preferred
• Prior supervisory experience preferred
• Computer literate in MS Office programs; some experience with property management systems preferred
• Must be fluent in English language both spoken and written
• No college degree required
• A valid driver's license

Shift details

Evening shift
Day shift
Split shift
Weekends
Overtime as needed