FWA Specialist & Customer Service
Description:
The FWA Specialist/Compliance Specialist reviews trends, analyzes data, runs reports, but also does customer service as they communicate with patients who have reported incidents on their transports to the medical facilities/back to their residence. They need these individuals to have good temperment, be patient, great communication verbal and written, and they must be familiar with pivot tables and v lookups/formulas.
This individual may have a data analyst/customer service background, experience running reports, maybe they have done fraud investigations. Associates required, bachelor's preferred.
Qualifications:
Prior Experience in investigating Fraud, Waste and or Abuse in healthcare settings
Associates and/or Bachelors preferred
Patient/Customer Service Experience
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.