Job Details

No Corp-to-corp. No 3rd party firms.

Role: Dealership/Automotive Operations Data Specialist
Contract Duration: 5 months (Possible extension but no permanent potential)
Location: 3 days onsite/week in Irvine (will transition to fully onsite in the future)
Compensation: $35.00 per hour (based on level of experience)

This person will be communicating with those at HQ-Korea so must be fluent speaking in Korean and English. Requires dealership and/or automotive industry experience.

Key Responsibilities:

• Monitor dealership operations across three main categories:
• Branding Compliance: Ensure dealers meet the OEM's brand identity requirements in their facilities.
• Digital Tool Utilization: Track whether dealers are using digital kits, touchscreens, and other interactive tools to showcase trims/specs.
• Customer Satisfaction Tracking:
• Evaluate results from annual JD Power surveys and internal customer satisfaction surveys.
• Monitor feedback from nearly all vehicle sales and track trends in customer experience.
• KPI Management & Documentation:

• Utilize MS Office (Excel, PowerPoint, Word) to track and document KPI data (90% of the job involves documentation).

• Dealer Engagement & Follow-ups:

• Conduct weekly and quarterly check-ins with dealers to assess performance.

• Collaboration with Kia HQ in Korea:

• Strong bilingual skills (English/Korean) preferred for communication with headquarters.

Ideal Candidate Profile:

• 2-3 years of experience in dealership operations, automotive retail, or a related field.
• Prior experience in data analysis within an automotive setting
• Must understand dealership operations and how dealers manage branding, sales, and customer service.
• Proficiency in MS Office (Excel, PowerPoint, Word) is required for KPI tracking and documentation.
• Fully onsite availability is required as they may transition to it in the near future.

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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.PandoLogic. Category: Technology, Keywords: Data Specialist