Job Details

The Arbonne Promise

As a company, Arbonne has been driving the healthy living movement forward for over 40 years, creating positive change within the health & wellness industry, within our customers' and consultants' lives, and for the environment. We began by leading the clean beauty movement in 1980 and have continued to evolve and lead as healthy and wellness has become an integral part of our everyday lives.

While some things change, our standards haven't. Throughout the years, Arbonne has been committed to sustainability, and we consider people and the planet in every decision we make. Arbonne is proud to be a Certified B Corporation.​

Our culture

We are a global family, united by a shared passion for excellence and a commitment to fostering a diverse, inclusive, and respectful environment where everyone feels valued and empowered to reach their full potential. We celebrate collaboration, knowledge sharing, and a sense of ownership. We believe that by learning from each other, supporting each other, and working together towards our shared goals, we can achieve extraordinary things.

Join us on this journey of thriving together. Let's build a better future, for ourselves, for our planet, and for generations to come.

About the Role:

The Total Rewards Manager provides compensation and benefits expertise to the HR organization and all US and international employees. This role is responsible for designing and developing innovative total rewards programs that are market competitive, supporting talent attraction and retention.

Core responsibilities of the job include managing health and welfare programs, wellness programs, 401(k) plan, ACA compliance requirements, employee benefits data, and internal and external data analytics. The role will also administer the leave of absences and disability programs, and lead benefit operations and initiatives.

The Total Rewards Manager reports to the Director, HR Operations & Compliance and works closely with the Director, Culture and Engagement, Senior HR Business Partner and HR Systems Administrator to support HR and Talent programs and processes.

What You Will Be Doing:

Benefits and Retirement Plan Administration Responsibilities:

• Benchmark best practices, research industry trends, track legislation, and estimate impacts to determine employee benefit best practices.
• Recommend employee benefit programs by evaluating and optimizing employee understanding, acceptance, interests, costs, regulatory requirements, and competitive advantages. Conduct employee surveys and utilization analysis to make informed recommendations.
• Provide clarity of employee benefits by conducting meetings, preparing announcements and explanations, and responding to requests.
• Provide HR management information by collecting, analyzing, and summarizing employee benefit data and trends.
• Collaborate with the Events and Communications group to execute location-specific wellness programs and events.
• Ensure compliance with HIPAA, ADA, Section 125, FMLA, and CA benefit and leave-related laws. Respond to inquiries and ensure compliance of policies and practices.
• Serve as the front-line expert on leave of absence (LOA) issues for U.S. and International teams. Provide information to employees, managers, and HRBPs on LOA process, policies, and data.
• Participate in vendor discussions and management and coordinate on fee negotiations, risk areas, plan design, RFPs, implementations.
• Innovate and create employee service programs to enhance the employee experience and reward tenure and commitment.
• Manage employee recognition programs to ensure employees feel valued and appreciated.
• Oversee the administration of employee assistance programs (EAP) to support well-being and mental health.
• Develop and implement employee engagement strategies to foster a positive and productive work environment.
• Administer the 401(k) Plan and Canadian RRSP to ensure optimal performance, compliance, and accuracy. Manage the 401(k) Non-Discrimination and Audit annual processes. Lead governance of the retirement plans.
• Administer benefit enrollments, terminations, life events etc. Conduct quarterly audits of benefit elections and reconcile across carrier, payroll, and benefit administration systems.

Compensation Responsibilities

• Conduct competitive benchmarking to support recruitment activities, structuring offers, promotions, adjustments, and transfers. Develop recommendations with Talent Acquisition and HR Business Partners to attract and retain key talent.
• Collaborate with the Director of HR and Ops, and GR C&B on market pricing processes, including job matching and competitive market data analysis.
• Support compensation processes both annual, mid-year and off cycle.
• Develop and maintain salary structures to ensure internal equity and external competitiveness.
• Conduct regular audits of compensation practices to ensure compliance with legal requirements and company policies.
• Provide training and support to managers on compensation-related topics to ensure consistent and fair application of compensation practices.

Key Competencies

• Analytical Skills: Identify rules, principles, and relationships that explain data or information. Analyze and draw accurate conclusions.
• Problem Solving: Identify problems, determine relevant information, and use sound judgment to generate and evaluate alternatives and make recommendations.
• Interpersonal Skills: Develop and maintain effective relationships with others, demonstrate understanding and empathy, and effectively deal with individuals from diverse backgrounds.
• Attention to Detail: Thoroughly perform work with a conscientious approach to detail.
• Effective Communication: Develop engaging presentations or infographics to explain benefits, ensuring employee understanding.
• Project Management Skills: Successfully leading a project to revamp the benefits enrollment process, coordinating timelines, deadlines, and stakeholder communications to ensure a smooth rollout. Provide monthly updates to HR leadership on the progress of all projects.
• Knowledge of Compliance: Stay updated on labor laws and ensure the company's benefits, such as PTO and health insurance, comply with regulations like the Affordable Care Act.
• Employee-Centric Mindset: Use surveys to gather input on valued benefits and incorporate feedback into the total rewards strategy.
• Technology Proficiency: Utilize HR management software to automate benefits enrollment and streamline communication, saving time and reducing errors.
• Strategic Planning: Develop and implement long-term strategies for total rewards programs aligning with business goals.
• Budget Management: Manage the budget for total rewards programs, ensuring cost-effectiveness and competitive packages.
• Vendor Management: Build and maintain relationships with external vendors, negotiate contracts, and ensure the best value for the company.
• Diversity and Inclusion: Ensure total rewards programs are inclusive and equitable, supporting the company's diversity and inclusion initiatives.
• Data-Driven Decision Making: Utilize data analytics to drive decisions and improvements in total rewards programs.

Candidate Requirements:

• Bachelor's Degree.
• 5 to 7 years of relevant experience in a similar role.
• In-depth knowledge of benefits design and administration principles, laws, and practices.
• Experience with ADP Workforce now payroll, HRIS, and benefits modules highly preferred.
• A working and continued development knowledge of compensation programs and processes.
• A thorough understanding of benefits administration and in-depth understanding of leave of absence policies, as well as state and federal laws governing leaves.
• Proficiency in MS Excel, (pivot tables, vlook-ups, etc.).
• CCP, GRP, ACCP, or other total rewards professional certification preferred.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Excellent communication skills, both written and verbal.
• Each employee is responsible for raising awareness of our commitment to Corporate Social Responsibility and should actively participate in activities and initiatives which are designed to have a positive impact on the environment and local communities.

Arbonne International is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, sexual orientation, gender identity, gender expression, military/veteran status, marital status, disability status or any other basis prohibited by law. At Arbonne International it's about each person bringing passion and skills to a dynamic and inclusive workplace!