Job Details

ANNUAL BASE SALARY $110,000-$125,000 PER YEAR + GENEROUS BENEFITS

ONSITE ROLE IN NEWPORT BEACH, CALIFORNIA

*** A current, valid BSIS CA Guard Card and Exposed Firearm Permit are required. Applicants without these permits will not be considered for employment. ***

The Assistant Manager, Security Operations Center is responsible for overseeing and managing the operational effectiveness of the Primary and Secondary Security Operations Centers (SOC).

This position exercises independent judgment in directing security operations, ensuring the functionality and optimization of security systems, monitoring tools, and back end services to maintain real-time situational awareness and enable rapid incident response.

The Assistant Manager provides leadership to a team of Security Operations Specialists, overseeing training, performance management, and strategic alignment with corporate security objectives, organizational policies, and event-specific needs.

This role requires analyzing and refining security processes, implementing system improvements, and making high-level operational decisions to address evolving security challenges.

Reporting to the Senior Manager, Executive Protection, the Assistant Manager plays a key role in shaping the SOC's strategic direction and operational efficiencies.

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RESPONSIBILITIES

• Direct and manage the daily operations of the Security Operations Centers (SOCs), ensuring continuous surveillance, incident response coordination, and system optimization

• Provide leadership and oversight to Security Operations Specialists, supervising training programs and ensuring proficiency in access control software, network video recorders, and other critical security technologies

• Administer and maintain security infrastructure, oversee system configurations, monitoring tools, and backend services, while diagnosing and resolving hardware, software, and network-related issues

• Align security operations with organizational security strategies, ensuring seamless protection across executive residences, corporate facilities, private properties, and large rural estates

• Oversee the implementation of personal security services at key locations, ensuring protective measures meet established security protocols

• Develop, refine, and enforce SOC policies, operational procedures, and disaster response plans to enhance overall security readiness and effectiveness

• Manage system installations, cable management, and software configurations to ensure the continuous functionality and efficiency of security infrastructure

• Drive process improvement initiatives to optimize SOC operations, streamline workflows, and enhance overall efficiency

• Collaborate with senior leadership and internal stakeholders to develop security strategies for new properties, including residences and commercial locations, ensuring comprehensive risk mitigation

• Exercise discretion and independent judgment in addressing urgent security matters and personnel concerns outside of standard business hours

• Provide senior leadership with critical updates on security threats, operational risks, and key incidents

• Lead recruitment, onboarding, and professional development initiatives for SOC personnel, fostering a high-performing security operations team

• Administer disciplinary action when necessary, ensuring adherence to company policies, performance standards, and security protocols

• Maintain operational readiness by covering shifts within the SOC and serving as a backup for Security Operations Specialists as needed

• Perform other duties and projects as assigned

SKILLS

• Associate's degree or higher preferred
• Five or more years of experience in working in or leading a SOC
• Current CPR/AED instructor certification preferred
• Current California CCW preferred
• Current California Bureau of Security and Investigative Services (BSIS) guard and exposed firearms licenses
• A valid Taser instructor certification must be obtained no later than 6 months after the start of employment
• Valid California driver's license
• In-depth technical knowledge of electronic security systems software and hardware
• Highly organized, detail-oriented, and able to manage competing priorities
• Proficient with time management, prioritization, and written communication
• Able to manage potentially life-threatening situations under highly stressful conditions
• Must be reliable, have a high degree of integrity and discretion, and be able to maintain confidentiality
• General computer proficiency, with experience using Microsoft Office Suite, macOS, and other relevant software
• Must have reliable transportation to routinely commute between worksites

KNOWLEDGE, SKILLS, & EXPERIENCE

• Education - Associates Degree
• Certifications Required – California Guard Card, Exposed Firearm Permit, Driver's License, CPR/AED
• Experience Required - 5+ Year's