Job Details

AWM is reinventing retail and industrial supply and looking for smart, talented people to help us continue delivering exciting applications. The initial focus of this role is working on AWM Frictionless™ which is a cashierless-shopping solution allowing shoppers to simply grab what they want and walk out.

Our solution uses computer vision and deep learning to determine what shoppers take. We're looking for an experienced Frictionless Director of Operations to assist in the coordination of operations related to the production, installation, maintenance, and feature release cycles for this product. If this sounds like fun, we'd love to hear from you!

Responsibilities

• Orchestrating and ensuring the execution of production, installation, maintenance, and feature release cycles
• Building, managing, updating, and sharing dynamic timelines
• Communicating frequently among various teams at company such as Development, Install, Manufacturing, QA, Account Managers, and Sales to gather up-to-date information and share / circulate information, constraints, and needs of other teams
• Ensuring various checklists are executed on and following up on outstanding tasks
• Monitoring health metrics, tracking issues / tickets and ensuring their resolution

Requirements

• Role is hybrid, must be able to be in-office / travel to both our Santa Ana manufacturing facility and our Aliso Viejo offices as needed, as well as work from home
• Ability to work east coast hours (~6a PT start time)
• On-call / reachable at off-hours
• Strong attention to detail
• Strong communication skills
• Strong people skills
• Strong project management fundamentals and knowledge of best practices

Nice To Have

• Experience with operations in technology-driven environments
• Experience in scaling operations
• Experience with project management software and communication tools

What We Offer

• A dynamic environment where you can make a real impact
• Paid vacation and sick time
• Health benefits
• Opportunity for growth
• 401k plan
• Potential for employee stock option plan participation