Job Details

Are you a passionate and experienced Customer Experience UX Designer with a track record of success in executing data-driven initiatives? Do you have a passion for customer experience and a desire to make a real difference in the world?

If so, we want to hear from you!

In this role, you will have the opportunity to:

• Develop and execute CXI strategies to improve the consumer experience and deliver meaningful business outcomes
• Collaborate with business and IT leaders to define and address CXI opportunities
• Manage and execute CXI projects from strategy to action
• Use data-driven decision making to identify and prioritize CXI initiatives
• Measure and report on the impact of CXI initiatives

Requirements:

• Master's Degree, preferably in statistics, mathematics or economics, user experience, social sciences, engineering
• 4 years management consulting experience
• 4 years of User experience research
• 2+ years of management experience and leading team members
• 3+ years of leading and managing projects with analytics
• Experience in a Medicare Advantage environment

If this sounds like a great fit, please send your resume and portfolio to ...@arrowmac.com

For more information about Arrowmac and all of our jobs, please visit www.arrowmac.com