Under both the Grocery Manager and Store Manager Supervision, the GROCERY CLERK performs the following duties:
TYPICAL DUTIES & RESPONSIBILITIES
Customer service and assist other employees as needed
General merchandising activities, including pricing
Assist in receiving, storing, and stocking of products & proper rotation
Create and build product displays, ensure proper facing of products
Handle product damages and credits according to company policy
Place orders for products form other stores and manufacturers and/or distributors
Check delivery invoices/packing lists against shipped product
Must be familiar with store products and their locations in order to assist customers in locating items
Dust and clean shelves and product
Check product expiration date
Maintain awareness of safety and security in assigned area and removing safety hazards (ladders, cardboard boxes, etc.)
Other duties assigned
QUALIFICATION GUIDELINES
Any combination equivalent to, but not limited to, the following:
Training/Education:
A High School Diploma or G.E.D. certificate
Experience:
Previous customer experience is a plus
Knowledge of:
Customer service techniques
Simple arithmetical calculations
Ability to:
Read, comprehend and relate product knowledge to customers in an understandable manner
Work in an accurate manner in a fast-paced environment
Order, stock, face and price conduct
Work in a team with those contacted in the course of work
Assist customers promptly
Communicate orally and in writing with supervisors, co-workers and customers
Physical Requirements/Working Conditions:
Stand for long periods of time (up to 8 hours)
Climb ladders, squat, bend
Lift and carry boxes and crates up to 75 pounds
Extend arms overhead and reach for products and boxes
May work both inside and outside in wet and/or cold weather conditions
Stock shelves using carts, box cutters and dollies
Special Requirements:
Must be available to work various shifts as needed
This job description is intended to describe the general requirements for the performance of this job. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned by leadership.
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