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Front Office Agent

  2024-10-08     Hyatt Hotels     Newport Beach,CA  
Description:

If you're looking for a career with Apple Leisure Group, please click here to view job postings.If you're looking for a career with our Inclusive Collection, please click here to view job postings.US - CA - Newport BeachPosted: Sep 25, 2024Summary Job Description:Front Office associates are the first and last to meet our guests and we need to make a great impression. Hyatt Regency John Wayne Airport Newport Beach is looking for associates that will deliver that great impression. Associates are responsible for the guest registration process and hotel communication. Other duties include processing forms of payment and responding to guest inquiries. This important role is responsible and has a direct impact on creating the guest experience. If you have great communication skills and love customer service then we would like to hear from you.Qualifications Must be available to work various shifts including weekends and holidaysMust be proficient in computers (Opera, Colleague Advantage, Microsoft Office, etc.)Previous experience with Opera and Colleague Advantage is an assetGreat verbal and written communication skillsMust have previous customer service experienceMust be able to adapt and work in a diverse culture and environmentMust have proven experience in making quick and efficient decisionsKnowledge of a second language is an assetGuest Reservations assistance requiredHyatt Regency John Wayne Airport Newport Beach is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.Compensation: Commiserate with Experience Level#J-18808-Ljbffr


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