Client has been named one of the Best Places to Work in Insurance for the FOURTH year in a row by Business Insurance! Our award-winning culture is thanks to our amazing Team.
Essential Duties and Responsibilities
• Prepare materials required for meetings and presentations
• Assist Account Manager(s) in Renewal and the Marketing RFP process
• Assist in coordination of Open Enrollment process
• Be Responsible for initial data entry and maintenance of agency management systems and electronic files
• Partner with Communication Specialist to maintain/update client Benefits Websites and any other Communications
• Serve as the secondary client contact for issues or activities that the customer encounters with benefits programs and services
• Maintain Employee Benefits Contact Sheets, update as necessary
• Participate in relative industry and carrier trainings as recommended by management in order to grow one's knowledge of insurance coverage's and markets
• Become familiar and keep current with compliance and legislation impacting employee benefit programs
• Conduct Contract Reviews, Form 5500 Filing Review, and assist with POP and SPD WRAP Plan Document implementations
• Assist with claims, compliance, and plan administration at the direction of the Account Executive or Account Manager(s)
• Back up and help with front desk (answering phones), helping clear backlog, training new hires, and taking on projects at the request of your manager.
• All other duties as assigned.
Qualifications/Requirements
• Bilingual in English and Spanish
• Possess a minimum of 2-3 years of experience in employee benefits, specifically in clerical or customer service roles.
• Experience in Benefits administration systems preferred.
• Hold a current and valid California Life and Disability License or be able to obtain one within 6 months of date of hire.
• Have the ability and willingness to attain insurance certifications within 18 months of hire.
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