Job Details

Company Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark.

The role is to provide administrative assistance to the Food and Beverage department while ensuring effective verbal, written, and electronic communication with guests, F&B employees, and other hotel departments as necessary. The role requires a strong understanding of the demands of a fast-paced food and beverage environment, overall operations, and its administration. A calm demeanor, professional approach and strong computer skills are essential in the organization of the office and department.

ESSENTIAL DUTIES AND RESPONSIBILITES include but not limited to:

• Consistently offer professional, friendly and engaging service
• Assist with the administration duties and the day-to-day operations of the F&B and culinary departments
• Weekly entering of schedules into the UniFocus/Watson software
• Respond to sick calls and work with the managers and employees to schedule substitute
• Assist in inventory and ordering
• Act as a liaison between all other departments and the Food and beverage management team, communicate information about Talent & Culture needs, Catering and Sales requests, and last-minute information
• Write, research and prepare reports, documents, menus and letters as requested by the management team
• Collate the daily paperwork flow for EHC related audits
• Arrange monthly staff general meetings
• Maintenance and ordering of supplies for all office needs and office equipment including fax machine, photocopier, printers and computers
• Maintain a daily log of anniversary dates, birthdates and vacation time for all employees as well as records for call outs and tardiness
• Work with the PR department to help coordinate all campaigns relating to Food and Beverage
• Schedule performance reviews
• Daily edit of Payroll as needed, check and report all overtime for approval and review with the F&B leadership team including culinary
• Daily processing, filing and tracking of all F&B vacation requests, both hourly employees and leaders
• Daily supervision of the employee dining room: Staff, Food, Cleanliness and checklists associated with it
• Monitor and track guest experience in TrustYou and OpenTable
• Organize training needs for all F&B departments
• Assist with the F&B training programs including LQA/Forbes standards, as well as audits to maintain and improve on the brand standard scores.
• Ensure internal information for F&B and Culinary is updated in all POS systems and websites
• Handle guests concerns, provide resolution, and ensure timely correspondence with guests
• Printing of all kinds, including menus as required
• Daily confirmations of the outlet reservations as needed
• Assist Culinary leadership as needed
• Other duties as assigned

• Previous experience in similar role required
• Previous food and beverage experience in luxury hospitality an asset
• Computer literate in Microsoft Office, PowerPoint, Excel, e-mail/Internet applications required
• Digital photography program experience, InDesign preferred
• Knowledge of UniFocus/Watson labor Management System, Knowledge of Timesaver
• Two-way communication and proven advanced writing skills
• Knowledge of Silverware POS system an asset
• University/College degree in in Hospitality, Administration or Communication preferred
• Able to work independently and must be multi-tasked
• Thoroughly organized and motivated individual, and a self-starter
• Excellent communication skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team

What is in it for you:

• Wage Rate: $27.50/hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.