Job Details

Job Description
Administrative Assistant - PACE

Company Overview: Our client is a leading healthcare located in Orange, CA, seeking to fill the administrative assistant position for the Program of All-Inclusive Care for the Elderly (PACE), communicating with participants, family, caregivers, other departments and external stakeholders.

Position Summary: The successful candidate shall have at least 1 year of clinical setting / healthcare setting experience, holds an associate degree, and is able to complete the post-hire requirements listed below.

Work Duration: 6 months or longer

Job type: On-site

Position Responsibilities
•Provides reception relief according to business needs.
•Arranges transportation services with participants, family, caregivers and contracted transportation vendors.
•Schedules specialty appointments with providers on behalf of participants.
•Maintains communication with participants and/or families regarding specialty services.
•Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department.
•Coordinates work with other administrative staff within the PACE center.
•Maintains confidential and sensitive information and files regarding participants, policy and personnel with appropriate follow-up.
•Coordinates specialty appointments and services in collaboration with the clinical team.
•Reports any pertinent information to the clinical team and Interdisciplinary Team (IDT) to facilitate completion of specialty appointments.
•Documents interactions into medical records as per current workflows.
•Completes other projects and duties as assigned

Minimum Qualifications
•High school diploma or equivalent PLUS 1 year of experience working in a clinical setting / healthcare setting required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
•Must complete the following upon hire: Drug screen, Physical, Current TB, First Aide & CPR Certified, Hep B or decline, Flu or decline, MMR or decline, Tdap or decline, Varicella or decline.
•CPR and First-Aid Certification required or must be obtained within six (6) months of date of hire.
•Candidate with Associate degree preferred.
•Bilingual in English and in one of the languages (Arabic, Chinese, Farsi, Korean, Spanish, or Vietnamese) preferred.

Possesses the Ability To:

• Work in a team environment, be flexible and adapt to change.
• Manage multiple deadlines in a fast-paced environment.
• Work collaboratively with a wide variety of stakeholders.
• Prepare concise and clear reports.
• Work with all levels of staff to identify and problem-solve contracted provider issues.
• Work independently with minimal supervision or guidance.
• Establish and maintain effective working relationships with leadership and staff.
• Communicate clearly and concisely, both orally and in writing.
• Utilize computer and appropriate software (e.g., Microsoft Office: Excel, Outlook, PowerPoint, Word) and job-specific applications/systems to produce correspondence, charts, spreadsheets and/or other information applicable to the position assignment.