Job Details

[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Associate you'll: Provide exceptional customer service via phone and email, addressing inquiries, resolving complaints, and ensuring customer satisfaction; Assist customers with placing orders, tracking shipments, processing returns, and managing account information; Develop a comprehensive understanding of Zoro's products and services to effectively address customer questions; Troubleshoot and resolve customer issues promptly and efficiently, escalating complex matters to the appropriate department when necessary...Hiring Fast >>