Job Details

Job Description

To provide efficient food and beverage service to all internal guests. To understand all duties and go about your duties in a kind and helpful manner. Adhere to the policies, procedures and standards while serving all co-workers and internal guests.

• Approach all encounters with employees in a friendly, service-oriented manner.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• To report to duty punctually in uniform
• Perform all specific duties as assigned by the F&B Manager on Duty
• Perform opening and closing duties according to department standards and SOPs set by the manager
• Support all areas of the cafeteria by working as a team
• Set cafeteria buffet food and beverage lines before each meal period begins
• Reset each buffet line for the next meal period
• Ensure cafeteria buffet lines are fully stocked at all times during meal periods
• Ensure items are identified for reordering by effectively communicating to the manager on duty on a daily basis utilizing written and verbal communication methods.
• Receiving good from the stores department and properly storing away items using FIFO method and Fairmont audit standards
• Ensure tables are cleared, cleaned and sanitized for guest use
• Responsible for ensuring all Fairmont audit standards are met including but not limited to hot and cold holding logs, sanitizer buckets filled and in use and all items are stored, rotated, labelled and dated correctly
• Monitoring the cleanliness of the colleague fridges, microwaves, and clearing if necessary any items that have been left for over 24 hours
• Ensure storeroom requisitions are accurate
• Ensure the cleanliness and maintenance of all work areas, utensils, and equipment
• Have full knowledge of all menu items, daily features and promotions
• Follow kitchen policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Conduct yourself with a pleasant and helpful attitude towards internal and external guests, supervisors and managers while providing efficient and friendly service
• Adheres to the requirements of controlling and recording food consumption via punching meal tickets
• Carry out any other reasonable duty that may be requested that pertains to the total operation of the cafeteria
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, and PPE.
• Maintain regular and predictable attendance
• Other duties as assigned

Qualifications:
Qualifications

• High school diploma required
• Previous work experience in a restaurant/food and beverage setting
• Excellent interpersonal and communication skills and a team player attitude
• Must be able to work with minimal supervision
• Must work well in stressful, high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Be vigilantly attentive to detail, and monitor and adhere to operational standards
• Ability to read and speak English language so as to fully comprehend job requests, caution notices, and similar written materials
• Ability to count stocked items during inventory
• Ability to perform duties with extreme temperature ranges
• Knowledge of equipment and how to maintain it
• Must be able to obtain a Food Handler Card

Additional Information

What is in it for you:

• Wage: USD $24.00/hour
• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.