Job Details

Salary: See Position DescriptionLocation : City of Brea-Civic CenterJob Type: Full-TimeJob Number: 2024-00029Q1Department: PoliceOpening Date: 07/01/2024Closing Date: ContinuousDescription Salary RangePublic Safety Dispatcher I - $63,595.50 - $81,417.86 AnnuallyPublic Safety Dispatcher II - $69,969.21 - $89,577.77 AnnuallyPositions may be filled at either level dependent on candidate qualifications.Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. This recruitment may close at any time; all interested candidates are encouraged to apply immediately. To receive incoming calls for police assistance and dispatch necessary units; perform a variety of general support duties related to communication activities, including record keeping, typing, and filing; monitor alarm systems and teletype communications; and perform related duties as assigned.DISTINGUISHING CHARACTERISTICSPublic Safety Dispatcher IThis is the entry level classification in the Public Safety Dispatcher series. Incumbents of this classification are trained in department policies, procedures and systems by higher level communications staff. Generally, work is observed and reviewed both during performance and upon completion. Under this training concept, when a position assigned to the classification of Public Safety Dispatcher II becomes vacant, it will normally be filled at the I level.Public Safety Dispatcher IIPositions in this classification are flexibly staffed and are normally filled by advancement from the lower classification of Public Safety Dispatcher I. Appointment to the higher classification requires that the employee be performing the full range of duties assigned to the classification; and successfully complete the Public Safety Dispatcher Certification training course approved by the California Commission on Peace Officers Standards and Training. Work in this classification is distinguished from that of the Public Safety Dispatcher I classification by the greater independence with which an incumbent is expected to perform and by the skilled operation of all communications equipment.SUPERVISION RECEIVED AND EXERCISEDPublic Safety Dispatcher IImmediate supervision is provided by the Communications Supervisor. Technical or functional supervision is provided by Senior Public Safety Dispatchers. No supervision is exercised.Public Safety Dispatcher IIGeneral supervision is provided by the Communications Supervisor. Positions in this classification may provide technical assistance to Public Safety Dispatcher I positions. Examples of DutiesEssential job functions include, but are not limited to, the following: (These functions may not be present in all positions in this classification. When a position is to be filled, the essential job functions will be noted in the announcement of position availability. Management reserves the right to add, modify, change or rescind work assignments as needed.)Receives emergency calls from the public for police, or other emergency services, evaluates information to determine location of the emergency and the appropriate personnel and equipment needed to respond. Dispatches emergency units on the computer aided dispatch system (CAD) as necessary per established procedures. Communicates with callers to determine continuing disposition of calls, provide assistance and explain response procedures. Receives 9-1-1 emergency calls and major emergency and public disaster calls. Operates a variety of telecommunications and computer equipment. Answers non-emergency calls for assistance, screens calls and routes calls to appropriate person or office. Enters, updates and retrieves police related data from computer and teletype networks and inputs a daily log of all calls field units were dispatched to or initiated.Performs clerical duties as they apply to arrests and entries into the California Law Enforcement Telecommunications System.Find additional information in the and job description. Typical QualificationsPublic Safety Dispatcher IExperience and EducationTo qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities and enable the individual to successfully perform the essential functions of the position. A typical combination is:ExperienceOne year of heavy telephone, public contact or dispatch experience.EducationCompletion of the twelfth grade or the equivalent.Public Safety Dispatcher IIIn addition to those of the Public Safety Dispatcher IExperience and EducationTo qualify for this classification, an individual must possess any combination of experience and education that would likely produce the required knowledge and abilities and enable the individual to successfully perform the essential functions of the position. A typical way to obtain the knowledge and abilities would be one year of experience equivalent to that of a Public Safety Dispatcher I in the City of Brea and demonstrate the ability to dispatch independently under general supervision. Supplemental InformationTO BE CONSIDEREDIf you are interested in this outstanding opportunity, please visit to submit a City of Brea electronic employment application.Electronic applications will be accepted until a sufficient number of qualified applications have been received. Applicants are encouraged to apply early. Resumes cannot be accepted in lieu of a City of Brea employment application. The City of Brea cannot accept responsibility for notifying candidates of incomplete applications. It is the candidate's responsibility to make sure the application is properly submitted.THE SELECTION PROCESSShall consist of two phases: (If you should need assistance in completing the employment application or in participating in the selection process, please notify Human Resources prior to the filing deadline or as soon as possible).Phase One - Application Review: The first phase of the selection process shall be a detailed review and appraisal of each candidate's application. Those candidates determined to be most qualified on the basis of education and experience, as submitted, may be invited to participate in the next phase of the selection process. No weight shall be assigned to this phase of the selection process. Candidates must submit a written test score in order to qualify for this position. Candidates may submit a POST Entry Level Dispatcher Test T-Score (minimum T- 48, dated within 36 months prior to application) along with their application, OR take the ECOMM test with National Testing Network - to schedule an exam date, visit nationaltestingnetwork.comApplications are considered incomplete without satisfying one of the available written test requirements. Only candidates who meet the minimum qualifications and satisfy the written requirement may be considered for the next step in this process.Phase Two- Oral Appraisal Interview: Candidates who receive a minimum score of 70% on this phase shall have their name placed on the Eligibility List for Entry Level Public Safety Dispatcher I/II. Eligibility Lists are generally valid for one year. Once the list is established, the Police Department may conduct follow-up assessments.Prospective candidates must successfully complete a thorough background review. Upon a contingent offer of employment, prospective candidates must successfully complete a medical examination and provide proof of legal work status. All new employees will be fingerprinted as a part of the employment process and a criminal history check will be conducted with the Department of Justice and Federal Bureau of Investigation.In accordance with Government Code Section 3100, City employees, in the event if a disaster are considered disaster service workers and may be asked to respond accordingly.THE CITY OF BREA RECRUITS, PROMOTES, AND HIRES WITHOUT REGARD TO RACE, COLOR, RELIGION, PHYSICAL DISABILITY OR CONDITION, GENETIC INFORMATION, SEX, SEXUAL ORIENTATION, AGE OR NATIONAL ORIGIN, EXCEPT IN THOSE SPECIFIC INSTANCES WHEREBY A BONA FIDE OCCUPATIONAL QUALIFICATION DEMANDS OTHERWISE. THE CITY OF BREA HIRES ONLY UNITED STATES CITIZENS OR LAWFULLY AUTHORIZED ALIENS.The provisions of this bulletin do not constitute a contract, expressed or and any provisions contained in this bulletin may be modified or revoked without notice.The City of Brea offers a comprehensive benefit package for eligible employees and their dependents for Brea Police Association (BPA) members, including:SALARY RANGE: Are composed of eleven (11) steps. Merit step increases are based on satisfactory performance.RETIREMENT: Membership in CalPERS.Safety Classic CalPERS members hired before September 17, 2011 will be enrolled in the 3% @ 50 retirement formula and pay the employee's 12% share. CalPERS Classic members hired after September 17, 2011 will be enrolled in the 2% @ 50 retirement formula and pay the 12% share. New or returning CalPERS members with a break in service greater than six months, will be enrolled in the 2.7% @ 57 retirement formula and will be required to pay 50% of the normal CalPERS cost (currently 13%). The City does not participate in Social Security; however, employees pay the cost to participate in Medicare.Non-Safety Classic CalPERS members will be enrolled in the 2% @ 55 retirement formula and pay the employee's 7% share. New CalPERS members, or returning CalPERS members with a break in service greater than six months, will be enrolled in the 2% @ 62 retirement formula and will be required to pay 50% of the normal CalPERS cost (currently 6.25%). The City does not participate in Social Security; however, employees pay the cost to participate in Medicare.HEALTH INSURANCE: The City provides up to $1,550 per month towards health insurance for employee and dependents through the CalPERS Health Benefit program. Alternatively, there is a $325 medical opt out payment for employees who are insured outside the City's insurance coverage.GROUP INSURANCE PROGRAMS: Available to eligible City employees and qualified dependents. These programs include dental, vision, supplemental life and accidental death and dismemberment insurances.FLEXIBLE SPENDING ACCOUNTS: Available where employees use pre-tax salary to pay for regular child care, adult dependent care and/or medical expenses.RETIRMENT SAVINGS ACCOUNT: The City offers a voluntary 457 (b) Deferred Compensation Plan for an additional tax-deferred savings option.WELLNESS REIMBURSEMENT: Up to $450 per fiscal year for eligible items.BILINGUAL PAY: $200 per month for eligible languages in addition to English. Each additional language spoken after the first shall be compensated at the rate of $25 per month.POST PAY: Sworn Police Officers may be eligible for POST pay. Intermediate POST Pay: A Police Officer who obtains and maintains an intermediate POST certificate will qualify for seven and one-half percent (7.5%) additional compensation. Advanced POST Pay: A Police Officer who possesses and maintains a POST Advanced Certificate will qualify for twelve and one-half percent (12.5%) additional compensation.SPECIAL ASSIGNMENT PAY: Sworn police personnel and a PSO (assigned to investigation unit) appointed to an eligible special assignment shall receive special assignment pay of five percent (5%). Eligible assignments are as follows: Corporal Investigation K-9 Handler Traffic School Resource Officer Downtown Liaison Officer Crime Suppression Unit Homeless Liaison OfficerTUITION/CERTIFICATE REIMBURSEMENT: Employees are eligible for tuition reimbursement/certificate reimbursement based on their bargaining group.HOLIDAYS: In lieu of having time off for holidays, employees covered by this bargaining unit shall be entitled to additional compensation of nine (9) hours of straight time pay on the City designated holidays. Each non-shift employee shall accrue holiday hours at a rate of approximately four point fifteen (4.15) hours per eighty (80) regularly scheduled hours worked to a maximum of one-hundred eight (108) hours each fiscal year. Shift employees do not have designated holidays. Shift employees shall accrue one hundred eight (108) holiday hours per fiscal year at the rate of approximately four point fifteen (4.15) hours per pay period.GENERAL LEAVE: Employees shall earn and accrue vacation and sick leave time based on their bargaining group.UNIFORM ALLOWANCE: Uniform allowance up to $850 shall be paid per fiscal year for employees who are required to have class B uniform. All other employees may be eligible for up to $700. For a more detailed overview of the benefits, review the Memorandum of Understanding at: Click on the links under "Brea Police Association".01 Did you retire from an agency under the California Public Employees' Retirement System (CalPERS)? Yes No 02 Police Dispatch is a seven (7) day a week operation. Work assigned shifts may include nights, weekends and holidays. Do you understand the following:a) You may be required to work all holidays in a given time period. For instance, your workdays may fall on Thanksgiving, Christmas, and New Year's Day.b) You may be required to change your work shift and/or days off, or cancel holiday plans with minimal notice.c) There may be times you will be required to stay late, or come in on your time off. Yes No 03 Have you submitted a written test score from a P.O.S.T Entry Level Dispatcher Test with a minimum T-Score of 48, dated within 36 months prior to application, or have you completed the written exam with National Testing Network as described above? Yes No Required Question