Job Details

ABOUT THE POSITION:

Library Student Assistants, Level 2, work closely with staff at The Claremont Colleges in serving its users. They receive advanced training in a designated library department or unit, working independently, taking on special projects, organizing and supporting library events, and participating in assessment projects.

Essential Functions:

• Opportunity to work in a specialized department in the library with more advanced training.
• Work on special projects as assigned, such as creating training materials, gathering data for assessment projects, developing new services, and organizing library events and workshops, etc.
• Work independently on tasks or at service points while library staff or Level 3 student workers are in the building.
• Provide a high level of customer service to all users, whether over the phone, in person, or processing requests.
• Read all communication from library staff and remain current on library policies and procedures.
• Arrive on time for scheduled shifts and pick up additional shifts as needed.
• Attend student worker program meetings/socials and additional training sessions as needed or required.
• Adhere to the strict confidentiality policies of the library.
• Record usage statistics and gather additional data as requested.
• Contribute to one-time and continuing data-gathering, analysis, and assessment projects.
• Perform other related duties as assigned.

Qualification Requirements:

• Currently enrolled and attending one of The Claremont Colleges.

Required Knowledge and Critical Skills:

• Strong interpersonal and communication skills (written and verbal).
• Strong customer service focus.
• Ability to establish and maintain cooperative working relationships.
• Ability to learn and perform new tasks quickly and effectively.
• Punctuality, dependability, and flexibility.
• Attention to detail.
• Ability to work independently and take initiative.
• Skilled in technology used by the library to share information and create training materials.

Preferred Knowledge and Critical Skills:

• Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
• Expertise with the online catalog, electronic resources, and technology used in the library.
• Familiarity with events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services.

Work Schedule:

Students average 8-19 hours weekly, including evenings and weekends. Shifts may be available during breaks from classes on request.

COMPENSATION

Pay: $16.50 per hour.

ADA/OSHA:

This job description defines the essential job duties of this position. The Claremont Colleges Services expects that employees hired for this position can perform the essential functions of this job without imposing risk of substantial harm to the health or safety of themselves or others. It may also include marginal functions, generally defined within Title I of the Americans with Disabilities Act (ADA) and the Occupational Safety and Health Administration (OSHA).

Disclaimer:

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity.

Equal Opportunity Employer:

TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim to have the best available person in every job. TCCS prohibits discrimination based on race, color, religious creed (including religious dress and grooming practices), gender (including gender identity and gender expression), national origin or ancestry, genetic information, physical or mental disability, medical condition, marital status, registered domestic partner status, age, sexual orientation, sex (which includes pregnancy, childbirth, breastfeeding, and medical conditions related to pregnancy, childbirth, or breastfeeding), military or veteran status, and status with regard to public assistance, or any other basis protected by federal, state or local law or ordinance or regulation. TCCS also prohibits discrimination based on the perception that anyone has any of these characteristics, or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.